drjobs Assistant Reservation Manager العربية

Assistant Reservation Manager

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1 Vacancy
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Job Location drjobs

Saudi Arabia

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Support the reservations team to ensure all key KPIs are met and maintained including conversion abandoned call rate and call quality assurance.
  • Supporting & Handling Email Reservations
  • Taking Internal & External calls follow LISTEN/LQA Standard
  • Perfect Arrival Check 
  • Rate Loading
  • Ensure travel agency commissions reservations sales conditions profile tracking and guest recognition is checked completed and updated accordingly
  • Maintain high level of performance within the reservations guest experience including training and support for the reservations team and liaison with operational teams.
  • As instructed by the Director of Reservation Sales maintain and update reservation systems with accurate tracking and rate information to all distribution channels.

Qualifications :

Minimum of 3 years of relevant experience in the reservations sales
Strong working knowledge of CRS PMS TARS or distribution systems
Results Orientated
External and internal environment understanding 
Ability to work effectively and contribute in a team 
Great communication presentation and influencing skills 
Customer/Commercial focus
Team support and development mindset for the team
Multicultural awareness and able to work with people from diverse cultures 
Flexible and able to embrace and respond to change effectively 
Selfmotivated and energetic


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Remote

Company Industry

Key Skills

  • Customer Service
  • E Learning
  • Air Pressure Handling
  • Client Services
  • Jboss
  • Entry Level Finance

About Company

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