Guest Services Jobs in Makkah

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

HostYou are the beginning of an exceptional guest experience. As a Host you will make our guests Feel Welcome from the moment they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates More...

To provide a courteous professional efficient and flexible service at all times following Sofitel Standards of Performance. To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as ass More...

The knowledge of a great Concierge Agent is the expectation of our guests when staying at  Hotels . Your ability to anticipate guests needs and make informed suggestions will ensure they have a truly memorable stay.What you will be doing:Reporting to the Guest Relations Manager r More...

Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Offices service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities F More...

Oversee and influence the service and culture of our dining operations.  As a passionate creative and energetic leader ensure an excellent guest experience by directing implementing and maintaining service standards and motivating and guiding members of the team.  Be cu More...

Consistently offers professional engaging and friendly serviceEnsures all work follows safe work practices and proceduresResponds immediately to all work requests which concern Health and SafetyEnsures environmentally friendly practices are followed when handling chemicals lubricants More...

Job Number Job Category Sales & Marketing Location Four Points by Sheraton Makkah Al Naseem Third Ring Road Al Naseem District at Al Rajhi Mosque Makkah Saudi Arabia Saudi Arabia VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement POSITION SUM More...

Roles and responsibilities 1. Operational Support Daily Operations: Assist in managing daily food and beverage operations, ensuring efficient service and high-quality standards are maintained. Staff Coordination: Supervise and coordinate the activities of food and beverage staff, More...

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. Primary Location SA-2-Makkah

Support the reservations team to ensure all key KPIs are met and maintained including conversion abandoned call rate and call quality assurance.Supporting & Handling Email ReservationsTaking Internal & External calls follow LISTEN/LQA StandardPerfect Arrival Check Rate Lo More...

 Ensuring security and safety of all property guests and employeesRegular floor patrols cash counts and crowd controlProviding excellent guest serviceAssisting in the orientation of new staff to hotels security proceduresConducting security assessments to determine if hotel guest More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

To consistently offer professional friendly and proactive guest service while supporting fellow colleaguesTo prepare and service all food items for a la carte and/or buffet menus according to hotel recipes and standardsTo maintain proper rotation of product in all chillers to minimize More...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues More...

To support: Sales Cocoordinator in carrying out his / her roles effectively (i.e. by ensuring there are enough sales kits available for the week)Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior gues More...

Roles and responsibilities We are seeking talented Content Writers to develop engaging and impactful copy in Arabic for a variety of event-related materials. This role will be instrumental in shaping the narrative, tone, and messaging for all promotional content, including branding e More...

- Create and design engaging motion graphics for various digital platforms. - Edit and produce high-quality video content for a range of clients. - Collaborate with our creative team to develop concepts and execute visual solutions. - Ensure consistency and quality in all visual asset More...

You have a keen eye for detail and good communication skills You have strong leadership skills and take a proactive approach in your work You can work independently (remotely) and yet be a team player You have a flexible approach to work You are a self-starter, well organised an More...