Guest Service Jobs in Al Qaisumah

Position Summary: The Chief Engineer is responsible for managing all aspects of the hotel’s physical facilities including HVAC plumbing electrical and other essential systems. This role ensures safety functionality and aesthetics to maintain a comfortable and appealing guest en More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Handle enquiries for bookings vi phone during the shift communicate immediately and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy.Answer all calls promptly within 3 rings using specified greeting for hotel in a courte More...

Manage and organize reception operations and direct the host team to ensure high quality service. Coordinate and plan host schedules and distribute tasks effectively. Deal with guest inquiries and complaints and resolve issues to ensure complete satisfaction. Train and direct the hos More...

Oversee and influence the service and culture of our dining operations.  As a passionate creative and energetic leader ensure an excellent guest experience by directing implementing and maintaining service standards and motivating and guiding members of the team.  Be cu More...

To supervise all incoming and outgoing room reservation requests and make sure they are attended to as per the hotel standards and procedures. To attract guests and to enhance their loyalty providing a distinctive service through communication and sales skills in order to improve the More...

HostYou are the beginning of an exceptional guest experience. As a Host you will make our guests Feel Welcome from the moment they arrive!What is in it for you:In 34 bullet points showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates More...

To provide a courteous professional efficient and flexible service at all times following Sofitel Standards of Performance. To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as ass More...

Consistently offers professional engaging and friendly serviceEnsures all work follows safe work practices and proceduresResponds immediately to all work requests which concern Health and SafetyEnsures environmentally friendly practices are followed when handling chemicals lubricants More...

Job Duties: Welcome guests and direct them to the appropriate tables. Present menus and beverages, and make recommendations when requested. Take orders from guests and communicate them to the kitchen or bar. Serve food and beverages promptly and accurately. Ensure guest satisfaction More...

Job Duties: Clean and arrange rooms according to specified standards. Change bed linens and towels and replenish guest supplies. Clean bathrooms and provide toiletries. Ensure that all appliances and equipment in the room are working properly. Report any damage or malfunctions in th More...

Ability to manage and direct a customer service team. Extensive knowledge of the company's products or services and operations. Ability to solve problems and deal with difficult customers. Effective communication skills and the ability to direct and train the work team. Ability to More...

University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...

Educational qualification: Bachelor's degree in business administration, information technology, or related field. Communication Skills: Excellent ability to communicate effectively with customers, whether orally or in writing. Creative Solutions: The ability to provide innovative More...

Educational Qualifications: Bachelor's degree in hotel management, wellness, health and fitness, or related field. Additional certifications in wellness or spa management are a plus. Spa Management: The ability to organize and manage all aspects of the spa, including the programs More...

Consistently offer professional friendly and engaging serviceClean all assigned  guestrooms  including: dusting making beds soiled linen removal from rooms and retrieval of clean linen from linen closets vacuuming bathroom cleaning inside window cleaning replenish rooms with More...

Consistently offer professional friendly and engaging serviceClean all assigned  guestrooms  including: dusting making beds soiled linen removal from rooms and retrieval of clean linen from linen closets vacuuming bathroom cleaning inside window cleaning replenish rooms with More...

Grooming/Attitude: The welcomer will keep at all times a perfect grooming (uniform tag make up tidy hair).Greeting/Attitude: Always keep a smile on.  A positive attitude is a must for all welcomers.Follow up: The welcomer will act quickly and efficiently following the instruction More...

Job PurposeThis position is responsible for the supervision and management of the overall Front Office operations by ensuring that all sections of Front Offices service standards delivery are maintained in accordance to the Hotels strategic plan and standard.Primary Responsibilities F More...

Support the reservations team to ensure all key KPIs are met and maintained including conversion abandoned call rate and call quality assurance.Supporting & Handling Email ReservationsTaking Internal & External calls follow LISTEN/LQA StandardPerfect Arrival Check Rate Lo More...