Call Centre Jobs in Riyadh

Define strategic vision and long-term operational plans for call centre Hire, develop and lead teams of call agents, supervisors and support staff Establish processes, standards and key performance indicators (KPIs) Monitor call volume, staffing levels, call outcomes and other me More...

Manage a high volume of incoming calls in a timely and professional manner Provide accurate and efficient support to customers, addressing their inquiries, concerns, and requests Resolve customer complaints and issues promptly, aiming to exceed customer expectations Maintain a co More...

Communication skills: Ability to speak clearly and listen effectively. Computer Proficiency: Knowledge of call center software and CRM systems. Problem Solving: Ability to efficiently handle customer inquiries and complaints. Ability to work under pressure: Handle a high volume of cal More...

Customer Service: Handle inbound and outbound calls promptly and professionally. Respond to customer inquiries, providing accurate information and resolving issues efficiently. Maintain a positive, empathetic, and professional attitude toward customers at all times. Issue More...

Communication ss: Excellent communication ss in local language and English if main language of communication. Ability to communicate effectively with customers via phone and email. Technical ss: Ability to use computers and office applications well. Knowledge of customer relationshi More...

Communication ss: Ability to communicate effectively with customers via phone and email. Excellent verbal and written communication ss in the local language and English if the main language of communication. Technical ss: Ability to use computers and office applications well. Knowle More...

The Technology Call Center Specialist plays a critical role in providing front-line technical support and troubleshooting for customers experiencing issues with the technology products or services. This role requires a combination of technical knowledge, problem-solving abilities, and More...

Manage pending connection and ensure proper coordination among teams involved in this process. Ensure proper coordination with all feeders to ship out invoices closed by them. Coordination with third party vendors to procure vehicle as per required capacity and quantity Coordinat More...

Roles and responsibilities Joining Smartcat could be a pivotal step in your career, offering you the opportunity to make a real impact within a fast-paced, dynamic startup environment. As a data-driven organization, Smartcat is dedicated to accelerating its growth through data insigh More...

Roles and responsibilities The role primarily involves collecting, analyzing, and reporting on key human resources (HR) metrics and data from a variety of sources to help drive informed decision-making within the organization. Key data sources include the Human Resource Information S More...

The Partner Development Manager is responsible for acquiring, onboarding, and managing strategic partnerships that support business growth. This role involves identifying potential partners, System Integrators, Independent Service Providers ( ISV ) and Global Technology Platforms; fos More...

The role holder is responsible for identifying, evaluating and executing investments opportunities, including start up, partnerships, divestments to make strategic investments to drive growth and value creation for stc and support the national innovation agenda.

Define and develop customer experience KPIs and manage performance tracking system, and follow-up on customer experience and satisfaction improvement initiatives in coordination with related stakeholders Design and run customer experience surveys, fielding of surveys, and reporting More...

Develop account level sales plans in coordination with Sales Planning Develop/manage relationship with large accounts within own sales portfolio Implement sales strategies and plans Identify and pursue business development opportunities in own verticals and accounts Provide input More...

Assist in reconfiguring network equipment, in compliance with established operations and maintenance guidelines and procedures. Assist in ad - hoc preventive and corrective maintenance tasks on networks and participates in upgrading and reconfiguring systems and equipment. Assist i More...

Manage day to day security operations at the districts level in compliance with established policies, procedures and SLAs. Contribute in managing contracts with external vendors for work orders, change orders & provide input on contractor quality of work regarding supply of secu More...

Roles and responsibilities Zenith Tech Strategies is excited to announce an opening for a senior-level Transport Network Design/Engineering professional for a part-time, remote consulting role, focusing specifically on Dense Wavelength Division Multiplexing (DWDM) network circuit des More...

Participate in the technical meetings with the team and with customers; Contribute on product roadmap discussions; Help on the quality urance process, through code reviews, automated tests and customer feedback; Work on fast-paced projects using state of the art technology and ap More...

Provide IFRS advices, develop white papers and accounting treatments on critical and complex transactions for all Functional stakeholders within stc KSA Provide on-call support to relevant Finance stakeholders in addressing their immediate queries with regard to IFRS Assist stakeh More...

Performs routine activities within the specified scope. Manages the implementation of approved technology support policies, processes and procedures so that the required work is carried out in a controlled manner. Participates in building highly complex user interface applications More...