Queues Jobs in Philippines

The Real Time Analyst is responsible for monitoring all call queues and ensuring adequate actions are taken on rosters to ensure target metrics are achieved. The real Time Analyst will monitor agent activities ensuring adherence to schedules and activity entries are up to date with sc More...

This is a remote position. Translate business requirements into specifications and detailed designs Develop build test and support Cheetah Loyalty server components such as APIs database and business logic and webbased UIs Ensure unit and automated tests are in place Integrate More...

Sr. Associates in this role get to: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planne More...

Sr. Associates in this role get to: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planne More...

Lead Real Time Analyst: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planned AHT Aux & More...

Sr. Associates in this role get to: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planne More...

Lead Real Time Analyst : Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planned AHT Aux More...

Lead Real Time Analyst: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR . Monitor service level performance at interval level against planned AHT Aux & More...

If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!Leads in this role get to:Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Serv More...

Leads in this role get to: Be the expert: Monitor queues in realtime to identify and call out any risks to meeting contractual KPIs like Service Level/ Abandonment % / Line Adherence / Handling Capacity/ SIR .  Monitor service level performance at interval level against planned A More...

Sutherland is seeking an attentive and goaloriented person to join us as a Lead RTA. We are a group of driven and hardworking individuals.If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!L More...

Sutherland is seeking an attentive and goaloriented person to join us as as Associate Manager RTA. We are a group of driven and hardworking individuals.If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to w More...

Sutherland is seeking an attentive and goaloriented person to join us as a Lead RTA. We are a group of driven and hardworking individuals.If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed we want to work with you!L More...

Role Summary Support the AntiCorruption BI Team managing the review/approval process of Business Intermediaries.Works independently under supervision.Has process management process improvement and team handling responsibilities. Generic Responsibilities Ensure timely implementation of More...

Summary We are seeking a personable highly skilled and extremely motivated Operations Manager to join our Technical Support Team. We offer competitive salaries and excellent benefits in a technologically stimulating environment. Primary job function involves extensively reviewing and More...

Job Description:The Support Associate provides firstline technical and functional support to clients for Zendesk Implementations Custom Development for Web and App and Qualtrics postimplementations. This role is responsible for resolving client issues ensuring customer satisfaction an More...

Job Title: RealTime Analyst (RTA)Industry: Financial/CryptocurrencyType of Support: Voice and NonVoiceWork Setup: 100% Onsite at Central Bloc 17th floor IT Park Cebu CityWork Shift: Shifting ScheduleSalary: To be discussed with the clientStart Date: ASAPHeadcount: 2 Job Summary: We a More...

This is a remote position. Schedule: 40 hours per week MondayFriday 8AM 4PM Mount Waverley VIC Includes 30 minutes paid break Client Timezone: AEST (Australian Eastern Standard Time) Client Overview Join a thriving merchandise business that s revolutionizing the world of cust More...

Do you have a knack for navigating the complexities of insurance claims Are you an organized and detailoriented multitasker A techsavvy capable of handling multiple financial databases with high accuracy Familiar with the ins and outs of insurance systems policies and procedures Yes More...

As a Customer Care Specialist you will be responsible for providing immediate firstlevel support to our customers with a customerfirst approach. The Customer Care Specialist is responsible for responding to calls and tickets emails and chats and assisting customers with their inquirie More...