Lead It Technical Call Center Support Jobs in Kuwait City

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Handle inbound and outbound calls. Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible. Call URC customers and potential customers whenever needed to inform them about the company More...

Roles and responsibilities 1. Customer Support and Service Handling Inbound Calls: Answer incoming calls from customers, addressing their inquiries, concerns, or complaints in a professional and efficient manner. Providing Solutions: Assist customers with problems, offering clear More...

Balance between professional and personal life; Flexibility in the organizational routine; Health benefits for employees and their families; Team Building events; Protocol with more than 300 partners;

Technical Support: Provide first and second-line support for hardware, software, and network issues. Troubleshoot and resolve problems with desktops, laptops, printers, mobile devices, and other IT equipment. System Maintenance: Monitor and maintain computer systems and networks to More...

Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites and from Remote Team. Ability to lift / move computer equipment weighing up to 50Lbs. Expert in desk side support and PC break/fix incl More...

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify proble More...

Document and track customer inquiries, issues, and resolutions using our system. Proactively identify opportunities for process improvements and contribute to the development of knowledge base articles and support documentation. Assist in conducting product demonstrations and trai More...

Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). Support software development required for POCs, implementation projects and customer support. This may require you to perform software More...

We're currently seeking talented Technical Content Writers to join our team on a part-time basis 20 Hours / Week . We're hiring for the following languages: . Italian (it) . Japanese (ja) . Korean (ko) . Portuguese (pt) . Thai (th) . Turkish (tr) . Vietnamese (vi) . More...

Bachelor’s degree (minimum) 10+ years of regulatory writing experience with clinical- related documentation Understands regulatory requirements for different phases of development and different regulatory pathways Knowledge of global health authority requirements Collectiv More...

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

Lead, coach and manage the Client Support Specialists Drive continuous development and performance management of your team Be the Voice of the Customer (VoC): use data/feedback from customers, understand their pain points and implement workflow optimisations Be a Deel Ambassador More...

Translate customer user stories into requirements to create and modify solutions using our low code / no code application. Write technical design doents where required. Provide subject matter expertise on TraceLink’s data interfaces. Review, create, edit and test customer i More...

Proven experience leading GlobalView implementations, with a deep understanding of the system's capabilities and configurations. In-depth knowledge of Belgium payroll rules and regulations, with the ability to apply this expertise to client-specific scenarios.

Date: 15 Nov 2024 Location: KW Company: Alghanim Industries Long Description Job Summary The role would lead a team of developers for the operations and support of existing digital initiatives and future digital initiatives. The Technical Lead would own and manage the design of th More...

Hands-on experience with completing the transition to microservices architectures and Domain-Driven Design Strong understanding of both relational (MySQL) as well as no-SQL data stores (like DynamoDB or ElasticSearch), data modeling and optimization techniques Knowledge of contain More...

Date: 15 Nov 2024 Location: KW Company: Alghanim Industries Long Description Job Summary The role would lead a team of developers for the operations and support of existing digital initiatives and future digital initiatives. The Technical Lead would own and manage the design of th More...

Must have a comprehensive knowledge of the applicable supply and equipment management processes, related regulations and is required to ensure effective accountability of all assigned property. Thorough knowledge of analytical techniques and causative research skills to identify ar More...

Manage and maintain the hotel's IT infrastructure, including hardware, software, networks, and telecommunications systems. Develop and implement IT policies and procedures to ensure the security and integrity of data and systems. Provide technical support and troubleshooting for More...