Guest Service Agent Jobs in Kuwait City

- Book and enter room reservation requests using the Opera System - Answer telephone and email inquiries in a timely manner - Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities - Liaise with Sales and other departments as required - Respond t More...

Serve as a key point of contact for guests and efficiently respond to guest enquiries Process and deliver messages for guests Stay current and up to date with all hotel services as well as daily VIP requests and special events Ensure orderliness and safety guidelines around the l More...

- Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems. - Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests. - Provide prompt, courteous and effic More...

Focal point of contact for all customer requirements related to the project. Leading and supervising the team of Petroleum, Software and Field Engineers and 3rdparty vendors. Drive competency development within the group and ensure enough capacity. Ensure all project forecasts an More...

Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other D More...

Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other D More...

Meet and Greet Customers in the warmest possible way. .Receive & Respond customer service inquiries. .Educate customers on deals & promote company’s brochures for customers. .Update details for personal and business clients, such as name and address details. .Provide More...

Perform tasks as directed in pursue of the achievement of excellent customer service. Greet each customer with a warm, friendly smile followed by an appropriate greeting and gathers feedback information that can be useful to improve certain area of concern. Coordinate with other D More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to diff More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

To have full and up to date knowledge of the F&B products and services. To ensure all telephone calls are handled politely and efficiently, ascertaining and accurately meeting the caller’s needs using a client orientated approach. To check Conference & Events reports More...

Sets up food service, kitchen, or salad area facilities, equipment and utensils, under detailed instruction and, in accordance with specific area needs; checks food temperatures and/or prepares areas for daily operations; may operate cooking or bakery equipment as assigned. Conveys More...

Provides overall cleaning of the guestrooms undertaking activities, including, but not limited to: dusting, making beds, soiled linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, etc. Responsible for replenis More...

Answers phone inquiries in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions. Capture sales for incoming calls related to room, spa, restaurant reservations and in-room dining requests. Accurately coordinate details of each res More...

Supervise bell staff to ensure the smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest request. Provide accurate information to guests in a courteous manner; fill all reasonable guests requests or requirements; anticipates guests needs. Take More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Supervise scheduled shifts ensuring guest Provides personal upscale service to Supervise effectiveness of workflow and sequence of service during service periods and provides constant hands-on Train and develop new colleagues Upsell Food and Beverage without being Ensures that More...

Welcome and escorts all guests to their rooms, providing room and hotel facilities orientation. Maintains a professional image of friendliness and professionalism at all times. Maintains regular contact with guests, toward building of good rapport. Obtains guest feedback on th More...