RESERVATION AGENT
Posted on :
23-10-2022
Employer Active
1 Vacancy
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Jobs by Experience
2 - 3 years
Monthly Salary
KWD 1 - 100
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
23-10-2022
Job Description
- - Book and enter room reservation requests using the Opera System
- - Answer telephone and email inquiries in a timely manner
- - Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
- - Liaise with Sales and other departments as required
- - Respond to enquiries about hotel products and services over the telephone, fax, email, etc
- - Determine Guest’s needs and quotes the appropriate room and rate as per requirements
- - Book reservation with most accurate information to ensure exceeding guest’s expectations
- - Arrange accommodation, visas and activity requirements for leisure, corporate and wholesaler’s Guests
- - Has a general understanding of Groups - including cut off dates, blocking and booking policies and procedures
- - Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory
- - Cooperate, coordinate and communicate with all other departments to ensure highest level of Guest service is maintained and the maximum profit is generated
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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