Guest Experience Leaders Jobs in Kuwait

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate g More...

Designing employee experience frameworks Creating ways to measure and assess engagement (for example, surveys) Designing approaches to communications which provide an employee voice Reviewing management practices and their impact on the employee experience Creating proactive app More...

Acknowledge IHG Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in More...

They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What you ll do Organize, confi More...

Interact with patients and their families (if needed) to address concerns or special needs that may arise during their course of treatment within the Primary Healthcare Centers. Work with healthcare team and administration to solve problems that patients may have with the goal of f More...

As a Guest Guest Service Officer, you will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the varied departments within the Rooms division: More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure. Effectively handle guest complaints by understanding the issues, following up the results and making sure t More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Provides overall cleaning of the guestrooms undertaking activities, including, but not limited to: dusting, making beds, soiled linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, etc. Responsible for replenis More...

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Welcome and escorts all guests to their rooms, providing room and hotel facilities orientation. Maintains a professional image of friendliness and professionalism at all times. Maintains regular contact with guests, toward building of good rapport. Obtains guest feedback on th More...

Your focus area is our Kids Area/ Sm land; making sure the Children are in good hands with you, while their companions go shopping. You ll supervise our little customers playing and painting. When needed, you will also support the other areas of customer service: in the entrance ar More...

Direct and manage the Customer Service department, Merchandize Pickup, Check-out, Good Handout & Return and Exchange, and Housekeeping in the most effective manner as per the IKEA concept. Create and maintain good team spirit among staff and motivate them to attain maximum produ More...

Interact with patients and their families (if needed) to address concerns or special needs that may arise during their course of treatment within the Primary Healthcare Centers. Work with healthcare team and administration to solve problems that patients may have with the goal of f More...

Prepare and deliver presentations/training sessions to a variety of audiences, in relation to complaints and methods to gain Customer and Service Provider feedback. Use findings from analysis of trends in complaints to mentor healthcare professionals and departments to develop appr More...

Interact with patients and their families (if needed) to address concerns or special needs that may arise during their course of treatment within the Primary Healthcare Centers. Work with healthcare team and administration to solve problems that patients may have with the goal of f More...

The Guest Relations Manager provides leadership and will be responsible for the daily operations of the guest services, concierge, and butler service ensuring the highest standards of service and luxury experience upon arrival and departure, proactive lobby management, and a consisten More...

Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints Process accurately check-ins and check-out Ensure that all Guest supplies and amenities are offered and replenished to the required standards Stay current w More...

We are looking for a CRM manager that can manage the full rider lifecycle, from acquisition to reactivation. You will define the strategy, create activation campaigns, do deep dive analysis, create email content and invent innovative bonuses. Specifically, your role will involve th More...

Welcome guests during check-in and giving a found farewell to guest while leaving. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests. Coordinating and multi-tasking job duties in a busy environment. Providing excellent customer servi More...