Gaming Support Agent Emea Jobs in Kuwait City

Managing and configuring Swift products (SAA, SAG, SWP, SNL & HSM) Managing Payment Control System Hands on experience with Message duplicate detection and customer screening Applications like DDA & SafeWatch Hands on experience with any vendor based application like paym More...

Roles and responsibilities The selected candidate will oversee the comprehensive management of project planning, contracts, finance, cost control, and auditing processes. This includes auditing contractors and subcontractors, document control, and administrative functions. The indivi More...

1. honesty, integrity, loyalty (no slacking, no speculation, honest and trustworthy) 2. result orientated 3. Strong learning ability, good at thinking and summing up 4. strong communication skills, know how to think differently 4. Hard-working and stress-resistant 5. strong custo More...

Document and track customer inquiries, issues, and resolutions using our system. Proactively identify opportunities for process improvements and contribute to the development of knowledge base articles and support documentation. Assist in conducting product demonstrations and trai More...

Must have a valid driver's license and ability to maintain a clean driving record Working knowledge of Excel spreadsheets using vlookup and pivot tables, including other data management software Demonstrated ability to assist sales teams with any additional work as needed with More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Serve as a point of contact for clients, addressing inquiries, providing information, and coordinating responses with the sales team. Assist in the preparation of client presentations and proposals. Ensure that sales materials are up to date and readily accessible to the sales team More...

Produce technical documentation such as solution descriptions, statements of work (SOW) for professional services, and enhancement requests (RFEs). Support software development required for POCs, implementation projects and customer support. This may require you to perform software More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Maintain clear, consistent, and proactive communication with new customers throughout the onboarding process. Collaborate with the sales and customer success teams to identify opportunities for customer satisfaction improvement and to streamline the onboarding process. Monitor and More...

Work with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all EDB product lines and open-source PostgreSQL products. Collaborate with and mentor junior and mid-tier support engineers to triage issues. Create reprodu More...

- Provide IT support, including troubleshooting IP phones and network issues. - Manage Windows environments, printers, and access points. - Utilize remote desktop applications and help desk software. - Ensure meticulous attention to detail and effective problem-solving. - Communic More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Lead, coach and manage the Client Support Specialists Drive continuous development and performance management of your team Be the Voice of the Customer (VoC): use data/feedback from customers, understand their pain points and implement workflow optimisations Be a Deel Ambassador More...

Work from your remote home office and provide technical support for employees. Be available to take ownership of new cases via telephone, email and web Act as an internal customer advocate keeping them updated in a timely manner Ensure that each support case owned by you is handl More...

Respond to technical customer requests in accordance with our SLAs and own them until resolution. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common issues. Proactively identify, develop and maintain su More...

Our Support Analyst will provide first-class support to our end-user community as we implement our new ERP, CRM, and CPQ business applications. The Support Analyst will triage and action user support requests, ensuring first-class customer service as you communicate, resolve, or escal More...

Excellent communication and presentation skills Candidate should be patient, self-motivated, independent, presentable, and responsible. Has a Software Architect background (Windows Server, SQL Server, Web Services, IIS) Has Software Installation background (SQL Queries, Scripts More...

5+ years of significant experience with PostgreSQL, as well as experience with Oracle, MySQL, MongoDB, or equivalent knowledge Bachelor's degree in Computer Science or equivalent knowledge Working knowledge of PostgreSQL third-party tools (i.e., pgpool, patroni, pgbouncer, etc More...

Provide the relevant group or team with administrative and clerical support when required Prepare and distribute incoming and outgoing correspondence Program and file documentation and set up and maintain group filing Monitor and, when required, purchase stationary and other offi More...