drjobs Cloud Support Associate Engineer العربية

Cloud Support Associate Engineer

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1 Vacancy
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Jobs by Experience drjobs

0 - 4 years

Job Location drjobs

Kuwait City - Kuwait

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Work from your remote home office and provide technical support for employees.
  • Be available to take ownership of new cases via telephone, email and web
  • Act as an internal customer advocate keeping them updated in a timely manner
  • Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
  • Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.

Employment Type

Part Time

Department / Functional Area

Engineering

Key Skills

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