Desk Support Jobs in Kuwait City

Managing and configuring Swift products (SAA, SAG, SWP, SNL & HSM) Managing Payment Control System Hands on experience with Message duplicate detection and customer screening Applications like DDA & SafeWatch Hands on experience with any vendor based application like paym More...

Roles and responsibilities The selected candidate will oversee the comprehensive management of project planning, contracts, finance, cost control, and auditing processes. This includes auditing contractors and subcontractors, document control, and administrative functions. The indivi More...

1. honesty, integrity, loyalty (no slacking, no speculation, honest and trustworthy) 2. result orientated 3. Strong learning ability, good at thinking and summing up 4. strong communication skills, know how to think differently 4. Hard-working and stress-resistant 5. strong custo More...

Must have a valid driver's license and ability to maintain a clean driving record Working knowledge of Excel spreadsheets using vlookup and pivot tables, including other data management software Demonstrated ability to assist sales teams with any additional work as needed with More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Serve as a point of contact for clients, addressing inquiries, providing information, and coordinating responses with the sales team. Assist in the preparation of client presentations and proposals. Ensure that sales materials are up to date and readily accessible to the sales team More...

Provide technical support to organizations internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify proble More...

Implement and install solutions at customer's infrastructure platforms Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers Act positively and respond promptly to the customer's requests/tickets Prepare, revi More...

Work with customers to provide in-depth technical troubleshooting and recommend appropriate workaround(s) and solutions for all EDB product lines and open-source PostgreSQL products. Collaborate with and mentor junior and mid-tier support engineers to triage issues. Create reprodu More...

Provide Hammerspace customers with top-tier support by solving their technical issues in a timely fashion Partner with sales, product & engineering to ensure that customer’s needs are met Prioritize and drive resolution for escalated customer issues Provide feedback to pr More...

Strong customer support and customer service skills Ability to analyze customer needs and provide appropriate solutions Technical support experience Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work well in a team envi More...

Lead, coach and manage the Client Support Specialists Drive continuous development and performance management of your team Be the Voice of the Customer (VoC): use data/feedback from customers, understand their pain points and implement workflow optimisations Be a Deel Ambassador More...

Work from your remote home office and provide technical support for employees. Be available to take ownership of new cases via telephone, email and web Act as an internal customer advocate keeping them updated in a timely manner Ensure that each support case owned by you is handl More...

Our Support Analyst will provide first-class support to our end-user community as we implement our new ERP, CRM, and CPQ business applications. The Support Analyst will triage and action user support requests, ensuring first-class customer service as you communicate, resolve, or escal More...

The CompanyOoredoo is an organization on the move. Thanks to our dedicated employees we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.We are a dynamic global telecommunications player operating in 17 countries acro More...

Excellent communication and presentation skills Candidate should be patient, self-motivated, independent, presentable, and responsible. Has a Software Architect background (Windows Server, SQL Server, Web Services, IIS) Has Software Installation background (SQL Queries, Scripts More...

5+ years of significant experience with PostgreSQL, as well as experience with Oracle, MySQL, MongoDB, or equivalent knowledge Bachelor's degree in Computer Science or equivalent knowledge Working knowledge of PostgreSQL third-party tools (i.e., pgpool, patroni, pgbouncer, etc More...

Translate customer user stories into requirements to create and modify solutions using our low code / no code application. Write technical design doents where required. Provide subject matter expertise on TraceLink’s data interfaces. Review, create, edit and test customer i More...

Provide the relevant group or team with administrative and clerical support when required Prepare and distribute incoming and outgoing correspondence Program and file documentation and set up and maintain group filing Monitor and, when required, purchase stationary and other offi More...

Serve as the primary point of contact for customers, providing them with world-class service and support. Handle customer inquiries and complaints in a professional and courteous manner, escalating issues as necessary. Maintain up-to-date knowledge of company products and services More...