Quality Service Analyst Jobs in Amman

Test Planning and Execution: Create detailed, well-structured test plans and cases to ensure the software meets all requirements. Perform manual and automated testing, simulating various user scenarios to guarantee functional and user-friendly applications. Defect Tracking and R More...

PURPOSE The Service desk agent is the primary point of contact for customers and has the responsibility to ensure that all incidents are resolved and change requests handled within the agreed SLA. For that purpose he has the ownership of incidents from opening to closing and must wor More...

What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additi More...

Shall have experience using automated systems (such as Army Food Management Information Systems AFMIS and Subsistence Total Order and Receipt Electronic System STORES) to order, issue, inventory, and plan food operations daily. Responsible for proper utilization, accounting, and safe More...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. to ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations. When required a More...

Requirements Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment Good communication skills and an excellent command of English language Strong customer focus with the ability to operate at all contact levels More...

Collaborate with clients to develop and implement quality management systems (QMS) and standard operating procedures (SOPs) tailored to their specific needs and industry requirements. Conduct assessments and audits to ensure compliance with ISO:9001 standards and other quality mana More...

Day to day maintenance of STP tools & underling infrastructure Ensure & monitor Daily Checklist are followed as defined. Support Cyber security Incident response and SOC operations. Monitoring and management of Security tools and platforms including DDOS, WAF, PAM, Email More...

Objectives of this Role Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promo More...

Core Achieve Results LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work Think Innovatively LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking Learn Continuously LEVEL 2: Go outside comfort zone, More...

FUNCTIONAL COMPETENCIES: Strong analytical skills; A proven ability to liaise with a myriad of stakeholders and partners, including government, civil society, international organizations and grassroots organizations in the economic sector; Excellent time management skills, demo More...

In this role, you’ll get to: Ownership of marketing spend with Meta Search Engine partners and drive profitability targets Manage the daily advertising relationship with Meta Search Engine (MSE) partners, including and not limited to commercial terms, bidding strategies an More...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat More...

Contribute with the Health Policy Specialist in supporting the national efforts to scale up the voluntary Family Planning programme with regards to demand creation and service delivery in line with the UNFPA Family Planning Strategy; Provide evidence together with the Health Policy More...

Description synthétique du poste Sous l’autorité du conseiller de coopération et d’action culturelle (COCAC), directeur de l’Institut français de Jordanie (IFJ) et en lien avec le plan d’action de l’ambassade, vous aurez pour More...