Business Analyst Various levels of Seniority

Objectives of this Role

• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data

• Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels

• Create and implement precise management plans for every project, with attention to transparent communication at all levels

• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development

• Determine and develop user requirements for systems – primarily - in production, to ensure maximum usability

ROLE AND RESPONSIBILITIES

• Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users.

• Collaborates with project sponsors to determine project scope and vision.

• Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.

• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.

• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.

• Works with stakeholders and project team to prioritize collected requirements.

• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.

• Participates in the QA of purchased solutions to ensure features and functions have been enabled and optimized.

• Participates in the selection of any requirements documentation software solutions that the organization may opt to use.

• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.

• Develops and utilizes standard templates to accurately and concisely write requirements specifications.

• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.

• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.

• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.

• Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

• Provides guidance and/or instruction to junior staff members.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor’s or Master’s degree in IT or Computer Science

• 8+ years of proven experience in driving software development requirements for Senior Consultant role

• 3+ years of proven experience in driving software development requirements for Consultant role

PREFERRED SKILLS

• Strong working knowledge of relevant Microsoft applications, including Visio and tools such as JIRA

• Proven capabilities in project and user-testing management

• Proven development of innovative and impactful systems solutions

• Experience in the Banking Domain

• Highly proficient technical writing capabilities

• Able to exercise independent judgment and take action on it

• Excellent analytical, mathematical, and creative problem-solving skills

• Excellent listening, interpersonal, written, and oral communication skills

• Logical and efficient, with keen attention to detail

• Highly self-motivated and directed

• Ability to effectively prioritize and execute tasks while under pressure

• Strong customer service orientation