Head Of Customer Support Jobs in Amman

Responsibilities Develop, lead, and execute purchasing strategies. Track and report key functional metrics to reduce expenses and improve effectiveness. Craft negotiation strategies and close deals with optimal terms. Partner with stakeholders to ensure clear requirements doc More...

Job Description What you'll be doing Our Sales and Customer Care advisors are much more than the first point of customer contact for the Brands at Chalhoub Group; they are our Brand Ambassadors, responsible for ensuring every interaction on our virtual and physical sales floors More...

Your Job . Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitorin More...

Basic Qualifications What qualifications do we need from you? Must have at least a year of BPO experience Minimum age: 18 years old Completed at least two years in college or Senior High Graduate; or High school graduate (old curriculum) with at least one (1) year customer More...

Responsible for improving customer retention through programs and service provided to the customer Actively listen to customers and provide them with solutions that meet or exceed what they need Explain and demo all digital products of Bayt.Com in person or online to ens More...

. Define targets for team members and guide them on the expected level of performance. . Lead, inspire, motivate, communicate information, and facilitate team meetings. . Support team development through performance review, training, and coaching. . Conduct call monitoring and audi More...

Proven experience in sales and customer relationship management Excellent communication and interpersonal skills Strong negotiation and persuasion abilities Ability to understand and articulate customer needs Self-motivated and target-driven Experience in the training and coach More...

Responsibilities: Providing customer support by attending to customers requests & inquiries for Import & Export Shipments. Ensure accurate and timely handling of the doentation process for RORO General Cargo and Container Shipments through manifest checking customers notifi More...

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

Key job responsibilities Manage day to day operations with a team of 20-25 Customer Service Associates (CSAs). Hold Regular 1-1 with CSAs every week. Manage work prioritization and delivery based on business needs. Ensure high quality delivery under aggressive deadlines. Trac More...

Design, Measure, and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. Channels Performance: Evaluate the performance of digital & Phys More...

Company Description Taj Al Safa Real Estate Development Company, established in Amman in 2014, is a provider of distinguished residential and commercial projects. With over 20 years of experience in the real estate field, our team of industry professionals offers clients a unique More...

What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additi More...

Answer inbound calls and emails from clients with questions relating to their enrollment in our debt settlement program Perform data entry - Track and update to customer accounts via CRM Accurately maintain records by thoroughly updating client account information Daily managemen More...

Client Care Representative Description The Debt Settlement Client Care Representative will be a friendly, optimistic, and empathetic adviser to clients in our debt settlement program committed to providing an outstanding customer experience. Our representatives should be a master More...

A leading VAS company in Amman Jordan has an opening for Technical Support Engineer Magento. The selected Engineer will be in charge of the following scope of work: Magento Maintenance: Provide ongoing maintenance for the headless Magentobased ecommerce platform ensuring stability sm More...

Job Summary: The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge. Responsib More...

Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware f More...

Maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems and other related equipment in accordance with energy conservation and preventative maintenance programs Ensure the upkeep of guest areas to maintain an attractiv More...

Assisting in Management of Accounting Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees internal, external and regulatory a More...