Client Support Jobs in Amman

Key Responsibilities: Formulations Control Cross-check product formulas across all operating factories to ensure alignment with the latest updates, in collaboration with the central Research and Development (R&D) team, leveraging/using the available raw materials and resour More...

Support and help the sales team with equipment specifications, technical details and comparisons pertaining to competitive models; Support the direct manager in delivering tender specs and request for proposals (RFPs) of assigned products; Analyze technical issues based on defined More...

Company description Baby Life Sanitary Products Manufacturing Company is a leading company in the Middle East specializing in the production of sanitary products. Founded in 1990 and headquartered in Amman, Jordan, Baby Life is committed to providing high quality products to custo More...

. Bachelor’s degree in computer science, Computer Information Systems, Business Information Technologies, or related field. . Minimum of 2 years of experience in a relevant role. . Strong technical background with a solid understanding of technical terms and emerging technolog More...

Migrate is seeking a dedicated and experienced Business Hub Officer to join our team at the Business Hub location in Marka, Amman. This is a full-time, on-site administrative position. As a Business Hub Officer, you will be responsible for managing office operations and providing exce More...

Company Description Jordan Business Systems - JBS is a leading IT company based in Amman, Jordan. As a Business Partner of IBM, Cisco, Diebold, and Lenovo, JBS has over 20 years of experience in the IT industry. JBS is part of MDS Holdings Group, the largest IT group in the Middle Ea More...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble More...

Job Summary: The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge. Responsib More...

Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application troubleshooting with customers More...

Key Responsibilities: Provide Level 1 application support, resolving or triaging incidents and service requests efficiently within Service Level Agreements (SLAs). Ensure comprehensive doentation for incidents and service requests. Demonstrate a strong understanding of product fu More...

- Project Management - Project Implementation - Follow up and handle clients technical support requests. - Good knowledge of SQL server Database Querying. - Configuring and Deploying web applications in IIS. - Excellent presentation and communication skills - Experience with sal More...

Trilogy built a fully remote support system based on customer obsession, a world-class knowledge base, and highly skilled agents capable of servicing over 10,000 customers on over 100 products. We count on our support managers to dive deep into the details and make the improvements More...

. Supervise and lead the installation and configuration of products and solutions requested by clients as required; . Attend to technical issues raised by partners and end users in a timely and efficient manner while ensuring proper prioritization of incoming cases; . Support the te More...

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. More...

Job Summary Support the IT infrastructure and suggest resources to plan, develop, deliver and support IT services to meet the business needs. Roles and Responsabilites Prepare for new or updated services and manage the change process within the framework of established regulato More...

Fluency in Arabic is a must. Proven hands-on practical experience in structured MHPSS intervention packages Experience in integrating MHPSS dimensions in thematic programming (Child Protection, Education, Nutrition and/or Livelihoods, particularly in humanitarian emergencies or pr More...

Community-based MHPSS supports: Support MHPSS Officers with identifying, designing, planning and delivering community-based mental health promotion and prevention activities, around issues of concern to local communities, caregivers and children With the support of the Head of Pro More...

Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Ref More...

Managing Application fixes with development team. Code review for the received fixes. Technical & SIT testing for the received fixes. Troubleshooting skills & solving solver. Communicating with business and other teams. Have a good knowledge with DB queries SQL & No More...

AI Model Development: Develop and implement AI models for special use cases, focusing on generative AI Integration: Integrate AI solutions with existing systems and workflows to enhance functionality and performance Collaboration: Work closely with data scientists to preprocess an More...