Implementation and development of performance metrics to improve operational efficiency
Investigation of business problems and identifying root causes and providing optimal business solutions to these issues to achieve operational and financial goals
Documenting the respective documents in regard to the identified and defined issues and the procedures designed to solve these issues
Analyzing and recommending enhancements to current business programs such as incentives, staff communications, and engagement
Propose new techniques and technologies to actualize business goals
Serve as a mentor to associates and provide training to fill gap needs
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Undertaking research on local and regional markets
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