Lead and manage the sales, marketing and account management team
Prepare and own / lead the annual Business Development Plan of the company • Define and achieve monthly, quarterly, and yearly targets.
Design strategies for new services and products as well as analyze business needs and provide new opportunities for growth.
Maintain and build customer relationship strategies.
Work closely with Umniah team to ensure efficient and effective customer care, wallet registration at shops, issuing cards instantly at shops, all wallet services are available at shops (especially availability of cash)
Conduct strategic account reviews as well as support, service, and manage account-related needs
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