Telesales Team Lead

Company Description

Migrate is a leading business knowledge and networking company based in Jordan that provides innovative business support to clients in the Middle East and North Africa region and other international markets. Migrate offers a range of outsourcing services, including corporate services and networking services, to facilitate market expansion while reducing costs and risks. Migrate collaborates with a network of partners, providing direct access to businesses worldwide.

Role Description

This is a full-time on-site role as a Telesales Team Lead located in Amman, Jordan. The Telesales Team Lead will be responsible for overseeing the team's day-to-day operations, managing and motivating the team, and resolving customer issues. Additionally, the Telesales Team Lead will be responsible for driving sales performance and providing effective sales coaching. The Telesales Team Lead will also be required to develop and implement sales strategies and support the sales team as needed.

Qualifications

• Strong communication and customer service skills
• Experience in team management and leadership
• Proven sales experience and ability to achieve sales targets
• Excellent interpersonal and relationship building skills
• Ability to train and coach team members to improve performance and meet sales goals
• Strong negotiation and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment
• Bachelor's degree in Business Administration, Marketing, or related field
• Experience in a similar role is preferred
• Fluent in both Arabic and English