Automotive Coordinator and Customer Care Partner
Automotive Coordinator and Customer Care Partner
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Salary Not Disclosed
1 Vacancy
Job Description
Company Description:
Samskip is one of the leading transport companies in Europe handling thousands of international shipments weekly. With a presence in 24 countries across Europe North America Asia and Australia were at the forefront of sustainable multimodal logistics solutions. Our team is dedicated to enhancing the customer experience while driving innovation in the transport sector.
Are you a communication talent with a passion for logistics and customer relations
Become the essential link in our team at Samskip Multimodal a leading provider of intermodal logistics solutions! In this role you will be the primary contact for our highcare automotive clients managing bookings ensuring smooth transport operations and overseeing performance reporting in close collaboration with our Sales Customer Service Rail Operations and Trucking teams.
Responsibilities:
- Be part of an 8member team responsible for the daily operational coordination of our rail transports serving as the key contact for our automotive clients.
- Determine the optimal routing for shipments keeping contractual obligations and client transit agreements in mind.
- Quickly identify and address operational deviations from agreed standards implementing swift and suitable solutions.
- Monitor client demand forecasts and capacity planning ensuring clear and proactive communication of any discrepancies both internally and externally.
- Manage and monitor commercial agreements with clients within your portfolio.
- Support Key Account Managers with specific accounts overseeing performance reports audits and clientspecific optimization projects.
Qualifications:
- A completed MBO level 4 education in a commercial or logisticsrelated field.
- Excellent command of both Dutch and English.
- A handson attitude: accurate independent and always solution focused.
- Strong communication and analytical skills with experience using MS Office particularly Excel and knowledge of reporting tools like PowerBI; familiarity with planning software or TMS systems is a plus.
Why Choose Samskip At Samskip youll have the chance to make a meaningful impact on international rail transport working with passionate professionals in a dynamic and challenging environment. Ready for a new step Apply today and help shape the future of European multimodal logistics!
What We Offer:
- Competitive salary based on your experience and qualifications.
- 8.33 holiday allowance and an annual 13th month bonus.
- 28 vacation days per year to recharge.
- A comprehensive pension scheme.
- Travel and internet allowances.
- Flexible workfromhome arrangements.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
