Flemish Customer Care Advisor in Lisbon
Flemish Customer Care Advisor in Lisbon
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Job Description
Elevate Your Career to New Heights!
We are seeking an enthusiastic Customer Support Specialist to join our dynamic and forwardthinking team. If youre adaptable personable and excel in a fastpaced environment this could be the perfect role for you!
Role Overview:
As a Customer Support Specialist youll manage customer inquiries across multiple channelsphone chat email and social mediaaddressing issues related to accounts technical support and financial matters. Your contributions will be essential in improving customer satisfaction and streamlining operational processes.
Key Responsibilities:
- Deliver exceptional support via phone chat email and social media
- Resolve issues related to account setup verification logins financial concerns and technical challenges
- Serve as a trusted advisor especially for clients in the sports industry
- Respond promptly to customer inquiries feedback and concerns
- Foster strong client relationships with clear and effective communication
- Uphold high service standards in line with company policies
- Propose process improvements to enhance the customer experience
Requirements:
- Fluent in Flemish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your wellbeing.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
