Head of Solution Consulting - Korea Presales
Head of Solution Consulting - Korea Presales
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1 Vacancy
Job Description
ServiceNow is currently seeking a Head of Solution Consulting to lead a talented team of Solution Consultants in Korea. You will lead an organization of PreSales professionals that gains our customers and prospects technical confidence and will promote the success of the ServiceNow platform.
The SC leader must be able to manage technical assets with consideration for sales success as well as financial effectiveness. The leader must be able to staff motivate develop and retain a presales organization of the highest caliber that is capable of building and enhancing ServiceNows success in marketplace.
This person should take a prominent role in evangelizing ServiceNows vision and message while occasionally getting deeply involved in the sales cycle with prominent customers.
This leader must be a trusted partner to the Korea leader of Sales.
The Head of solution consulting is responsible for coordinating a crossfunctional team within the SC organization including approval of training plans career development planning conducting regular reviews and act as highest point of escalation in the operative and strategic business of the ServiceNow organization in the region. This also includes supporting and guiding account management activities including account strategy highlevel presentations problem resolution relationship development and coordination of corporate resource involvement with the top prospects within the region. As the presales leader this person will need to coach and lead by example to qualify engagements and secure the technical win.
Performance Objectives:
- Participation in regular territory reviews to ensure the Solution Consulting team helps Korea meets expectations
- Ensure Solution Consultants in Korea demonstrate relevance to customers fully discover customers business and technical problems deliver the highest quality presentations and demonstrations execute proofs of concept successfully and only when needed comprehend and document the business value to be delivered and ensure customer commitment to the ServiceNow solution
- Coordination of all SCs in country including approval of training plans career development planning conducting regular reviews coaching/counseling SCs for their professional growth
- Review team utilization planning for specialized coverage of all major sales activity areas (Direct Channel OEM and Marketing) and review of team assignments
- Recruiting and hiring of SCs to fill staffing requirements
- Create an organizational culture in the SC Organization that will be a basis for the attraction motivation development and retention of all SCs
- Additional responsibilities include development of relationships with other organizations inside ServiceNow as well as maintaining current knowledge of both corporate and industry direction
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry
- Experience working in a fastgrowing IT environment including software cloud or customer experience of the same
- 15 years experience in IT with 7 years in presales
- Experience managing presales teams
- Comfort with the English language and building relationships with regional and global leaders that will not speak Korean
- Deep experience with the Korean market and experience selling and gaining access to Korean customers senior management
- Understanding of standard approaches to coaching mentoring and management of individual contributors and managers
- Ability to motivate and inspire a growing team of Presales Solutions Consultants
- Experience in Value Based Selling or Solution Selling
- A thorough understanding of the SaaS Market space the provision of PaaS based solutions and a broad understanding of Service Management practices
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
