Dispatch Officer
Dispatch Officer
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Job Description
Location: Lira Uganda
Industry: Manufacturing
Reports To: General Manager
Job Summary:
The Dispatch Officer is responsible for coordinating transportation and deliveries ensuring efficient load planning compliance with safety and regulatory standards and effective communication with stakeholders. The role also involves fleet management data analysis and reporting to optimize logistics operations. The ideal candidate should be techsavvy proficient in MS Suite and Google Suite and possess strong communication and collaboration skills.
Key Responsibilities:
1. Coordination of Transportation & Deliveries
- Schedule and dispatch deliveries to clients and field locations.
- Assign vehicles drivers and transportation routes for optimal efficiency.
- Monitor vehicle movements to ensure timely and accurate deliveries.
2. Load Planning & Documentation
- Ensure proper documentation for shipments including delivery notes and permits.
- Verify load quantities to ensure compliance with safety and regulatory standards.
- Coordinate with warehouse teams to ensure accurate stock allocation.
3. Compliance with Safety & Regulatory Standards
- Ensure all transportation activities adhere to health safety and environmental (HSE) regulations.
- Conduct predispatch inspections to verify vehicle and equipment safety.
4. Communication & ProblemSolving
- Maintain constant communication with drivers suppliers and clients regarding delivery schedules.
- Address and resolve delivery issues or delays in real time.
- Report incidents accidents or discrepancies to management and take corrective actions.
5. Reporting & Data Analysis
- Generate daily weekly and monthly reports on dispatch activities.
- Analyze delivery efficiency costs and delays to enhance logistics planning.
- Maintain accurate records of dispatch logs invoices and incident reports.
Requirements
Qualifications & Experience:
- Bachelor s degree in Logistics Supply Chain Management Business Administration or a relevant field (preferred but not mandatory).
- Minimum of 1 year of experience in dispatch/logistics operations within the FMCG industry.
- Proficiency in Microsoft Office Suite (Excel Word Outlook) and Google Suite.
Key Skills & Competencies:
- Strong communication skills ability to interact effectively with drivers suppliers and clients.
- Collaboration & teamwork ability to work effectively with various departments.
- Integrity & punctuality strong work ethic and adherence to schedules.
- Problemsolving skills ability to handle logistics challenges efficiently.
- Attention to detail accuracy in documentation and reporting.
Work Conditions:
- Based in Lira Uganda with frequent coordination between warehouse and field locations.
- Fastpaced working environment requiring quick decisionmaking and adaptability.
Employment Type
Full Time
