Field Application Spec II
Field Application Spec II
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Job Description
Job Title: Field Application Spec II
Job Location: Maharashtra
Job Location Type: Remote
Job Contract Type: Fulltime
Job Seniority Level: Entry level
- Provide presales and postsales onsite or online support to clients and professionally handle objections and questions. Troubleshooting of QC errors and guidance to customers.
- Assess customer’s requirements and education needs. Training to customers on Quality Control Products to troubleshoot and solve problems.
- Schedule and perform demonstrations on products as required to support assigned geography.
- Position yourself as a consultant to both internal and external customers: Advocacy role towards clients on accreditation and Quality Control global guidelines
- Maintain excellent customer satisfaction.
- Working closely with sales team during multiple phases of the sales and implementation processes.
- Establish and maintain strong working relationships with key internal partners and customers.
- Must be open to travel minimum 15 days in a month and required flexibility on working hours.
- Bachelor’s or master’s degree in biological science Biochemistry or equivalent degree.
- Experience in application support role will be preferred
- Quality Managers with minimum 56 years’ experience in a reputed medical laboratory.
- Knowledge on Quality Control EQA Quality assessments must require.
- ISO 15189 trained will be preferred.
- Problem solving skills and extensive interpersonal organizational and communication skills
- Able to work independently and ability to manage schedule remotely.
- Computer proficiency and knowledge on laboratory workflow and information system.
- Extensive customer interface and training skills.
Benefits: BioRad's biggest asset is its people and the reason why our Total Rewards deliver programs that provide value quality and inclusivity while satisfying the diverse needs of our evolving workforce. Our robust offerings serve to enrich the overall health wealth and wellbeing of our employees through the various stages of an employee’s work and life cycle. We’re proud to offer a variety of options including competitive insurance plans for you and your immediate family Annual Health checkup Marriage Leave Paternity Leave Employee Assistance Programme extensive learning and development opportunities and more.
EEO Statement: BioRad is an Equal Employment Opportunity/Affirmative Action employer and we welcome candidates of all backgrounds. Veterans people with disabilities and people of all races ethnicities genders ages and orientations are encouraged to apply.
Agency NonSolicitation: BioRad does not accept agency resumes unless the agency has been authorized by a BioRad Recruiting Representative. Please do not submit resumes unless authorized to do so. BioRad will not pay for any fees related to unsolicited resumes.
Legal Entity: (IND3006)BioRad Laboratories (India) Pvt Ltd
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Employment Type
Full Time
