Relationship Manager Medical Providers
Relationship Manager Medical Providers
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Job Description
What You Will Be Doing
The Relationship Manager Medical Providers will be responsible for developing and maintaining deep sustainable relationships with hospital facilities medical clinics and medical or allied health practitioners to assist in the fast and safe exchange of medical information.
This will be achieved through implementing a relationshipbased account management strategy and balancing an understanding of the headwinds faced by healthcare providers with our customer needs to optimise service delivery and achieve a consistent & timely response to requests for information by provider and facility. Additionally the Relationship Manager Provider will lead UHGs relationships with key aligned stakeholder groups including but not limited to practice manager networks medical practitioner member organisations and medical practice software specialists.
Key Responsibilities include but are not limited to:
- Developing and executing UHGs Provider Relationship strategy
- Meet with and build and sustain relationships with healthcare providers medical provider clinics and hospitals assisting in delivering better outcomes for UHGs customers and their clients.
- Grow external stakeholder relationships with GP practice management software companies and advocacy groups such as the RACGP and AMA.
- Meet with UHGs key customers to share industry insights trends opportunities for continuous improvement and reporting on key performance (SLAs & provider cycle times/costs) metrics.
- Represent UHG at appropriate customer and industry related events / forums.
- Lead UHGs Provider Education initiatives
- Commit to continuous innovation in how we deliver our goals and partner with medical practitioners and our customers.
A full position description is available upon request from HR on
Qualifications :
What You Should Have
- Understanding of how Primary Healthcare works in General Practices &/or similar
- Proven ability to build relationships with healthcare providers towards optimising outcomes (GPs Specialists Hospitals)
- Proven ability to drive continuous improvement and innovation
- Medical Nursing or Allied Health background desired but not essential
Additional Information :
So why work for UHG
Our business is the market leader in its field. We are an established business looking to optimise what we do but with an eye to challenge the status quo and innovate through people process and systems to stay ahead of the curve.
Our office is located amongst the cafes and shops on Chapel St in Prahran.
We offer:
- Flexible working arrangements with one anchor day and a second flexday combined with the flexibility of working from home
- Employee discounts for health insurance gyms pools and travel club
- Options for novated leasing and some salary sacrificing
- Paid parental leave
- Purchased Leave (up to 4 weeks)
- Employee Assistance Program
Our culture is ALIVE whether it be our virtual catch ups company lunches town hall meetings or afterwork drinks were always up to something fun!
Our teams are making a difference to the community that we serve be it through volunteering helping to raise funds or working with our network of health providers we connect our community partners to the support they need.
Be part of the MedHealth group voted Financial Review Boss Best Places to Work. Head to for further details.
** We will not be able to support international applicants for this role and previous applicants need not apply.
You are welcome here.
Our fastgrowing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
