Senior Account Executive Client Services

SALARY: $70000 $80000 bonus

LOCATION: New York

Who are we

We are the originators of influencer marketing.

Influencer is an agency built at the intersection of creativity data and technology with a unique people power & platform power approach.

From big brand launches to shifting perceptions and from riding fast trends to driving footfall Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience.

Campaigns are underpinned by Influencers gamechanging proprietary technologies which are supercharged by official partnerships and data integrations with the worlds leading social platforms for realtime and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta.

We believe the more tangible scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the True Human Influence movement; on a mission for creator campaigns to be judged in the same way as other media activations.

Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries Influencer has been helping brands navigate the everevolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge experience and technology that have enabled them to deliver thousands of campaigns for hundreds of brands in markets across the world. Today Influencer has a team of 120 of the best talent in the industry working across Europe North America and the Middle East. From Google to CocaCola from Amazon to Microsoft and from TikTok to Meta they work with companies brands and agencies across every vertical building meaningful relationships between brands creators and their audiences.

Job Title

Senior Account Executive Client Services

Reporting of the role

This role reports to an Account Director Client Services

Overview of the job

As the Senior Account Executive you will be working within the Client Services team. In this exciting role you will be working directly with some of our most high profile clients and social platforms. The Senior Account Executive plays a key role in building and maintaining our relationships with creators bringing the best client service to our clients.

3 best things about the job

(Three highlights to really sell this specific role and get the candidate excited about it)

• Be part of one of the fastestgrowing Global influencer marketing agencies

• The chance to learn from and knowledge share with the global teams

• Joining the business at a time of growth and expansion in the NA (North America) region

Measures of success

In the first few months you would have:

(This could be about embedding with clients learning systems/tools hitting certain goals. Like the above its another chance to sell to the candidate and bring the role to life)

• Met the team: Spent 1:1 with your manager and other team members to build rapport and understand how your role fits into the overall structure.

• Familiarized yourself with key processes: Particular reference to our internal campaign trackers sourcing and creator selection processes.

• Learned our key systems: Reference to Slack Google Workspace IQ Data and Waves.

• Established creator comms understanding: Identify creators contact/negotiate with them and onboard them to Waves.

• Creator management: Draft contracts using our internal processes and platforms work on creator briefs deliver creator lists including outsource reach out negotiations and management of creators share creator guidelines across campaigns.

• Initiated minimal client interaction: Answer client questions when onground and support client comms on calls and via email with help from the manager.

Roles & Responsibilities:

• Support with the daytoday management of influencer campaigns adding value to the clients experience

• Working closely with sales and client services teams across key platform partners

• Responsible for building vetting sourcing and nurturing relationships with creators supporting creator briefings and negotiations and guiding content creation

• Support the wider team team with strategic creator research and outreach

• Be a strong point of contact for brand partners

• Oversee and manage campaigns via our platform Waves including brief & content uploads and creator payments

• Liaising with senior stakeholders on influencer marketing activations to discuss content and creators

• Work on PCAs with senior team members to ensure we exceed client expectations

What you will need:

• Minimum of 2 years experience in an influencer marketing or social media role

• Experience working across TikTok Meta YouTube Snap specific campaigns

• Experience with UGC and micro creators

• Experience working across multiple campaigns simultaneously with short timelines

• Experience client facing managing client expectations and relationship

• Experience with API partnerships with platforms a plus

• Organized meticulous about meeting deadlines with excellent attention to detail

• High energy and ability to multitask with a real ability to quickly prioritize across several projects

• A proven team player with a proactive and positive approach to achieving goals and supporting the work of others

• Able to build strong rapport and relationships both internally and externally

• The ability to remain calm under pressure

• Not afraid to roll the sleeves up and get involved with daytoday tasks

• Strong negotiation presentation and communication skills

A few of our core benefits:

• Medical Benefits through Insperity

• Wellbeing support including EAP & Mental Health cover

• 401K with match opportunity

• 22 days of Paid Time Off ( Federal Holidays which can be flexed to your needs)

For more information on our benefits perks and what makes us unique please visit our website here

At Influencer were committed to cultivating an environment that promotes diversity equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday irrespective of age disability (including hidden disabilities) gender gender identity or gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief or sexual orientation. We are committed to embedding Diversity Equity & Inclusion into everything we do at Influencer making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.