Digital Operations Associate - Lead management
Digital Operations Associate - Lead management
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Job Description
Job Description
Are you interested in starting your career in Digital Marketing and not afraid to take on the challenge of lead processing in a growing team with a developing Martech stack We are looking for Junior Digital Operations associate to join our newly established Marketing Delivery Centre based in Chennai India. Youll report to the Head of Marketing Delivery Centre (MDC) and be part of the Brand Marketing and External relations team.
Your key tasks and responsibilities will be:
- Process contacts generated from Marketing campaigns and inbound web generated leads into our CRM system and hand these leads over to the correct Sales teams for follow up.
- Search and update existing CRM contacts with uptodate information to ensure a consistent buying experience for our prospective customers.
- Ensure our HubSpot database accurately reflects the engagement our Sales team has with our Marketing contacts.
- Support the Operations Lead and HubSpot admin with data cleaning and enrichment tasks.
- As part of the Marketing Delivery Centre you will support your colleagues with tasks around email marketing HubSpot landing pages and forms when needed.
Qualifications :
Your starting point for constant growth
From the moment you join Ramboll we will support your personal and professional development so that you grow with the company. For this role we believe a good starting point is:
- Strong ability to follow and optimize established workflows to ensure consistency and efficiency in lead processing.
- Understanding how CRM systems function and how they contribute to Marketing and Sales alignment. Experience with HubSpot or MS Dynamics is a plus.
- Skilled in prioritizing multiple tasks and meeting deadlines in a fastpaced environment.
- Comfortable adapting to new tools systems and workflows as technology and processes evolve.
- Prior experience in a B2B environment or working in a marketing delivery/support role is a plus.
Additional Information :
Personal qualities that will help you succeed and thrive in this role include:
Being proactive is important technical expertise and strong organizational skills to will help you in this role.
Welcome to our Support Organization
In Rambolls Support Organization we take pride in keeping Ramboll running smoothly enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance HR IT Legal Communication Facility Management and more coordinating efforts and securing common ground for the development and servicing of clients and markets.
Ramboll in India
Ramboll has more than 1000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings Transport Planning & Urban Design Water Environment & Health and Energy. Founded in Denmark Ramboll is a people company. We invite you to contribute to a sustainable future working in an open collaborative and empowering culture.
How to apply
Apply online. Attach your CV cover letter and relevant documents showcasing why you are the right fit for the role and when you are available to start. We look forward to receiving your application.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
