Sales Manager - Public Sector

ABOUT BLINK

Blink Digital is a technologydriven Customer Experience (CX) company. We map the customer journey from the time they discover your brand products and services all the way to how they engage with you throughout the customer cycle. Our goal is to help companies deliver delightful customer experiences using enterprise solutions and innovations that seamlessly integrate across multiple customer touchpoints for a frictionless experience.

ABOUT THE ROLE

We are seeking a highly drivenSales Managerwho thrives in a fastpaced startup environment with solid experience inCustomer Experience (CX) solutionssalesaccount management orbusiness developmentin technology or marketing. The ideal candidate should have experience sellingZendesk Salesforce AI/Chatbot solutions or similar technologies andestablished relationships with PH government agencies(CIOs CTOs or Customer Service Department Heads).

You will collaborate with a lean but highly skilled team of CX consultants designers UI/UX specialists solution experts and developers to deliver topquality solutions tailored to client needs. Success in this role requires a keen understanding of CX solutions a passion for sales and the ability to connect with diverse stakeholders.

Key Responsibilities

• Execute thesales strategy for Blinks services and productsaround the Customer Experience portfolio to achieve 100% of set goals.
• Identify and engage with highvalue prospects leveraging cold calls and cold emails targeted at specific solutions andexisting customers of Centric Group.
• Qualify prospects respond to inquiries about Blinks solutions and position the right offerings to meet client needs.
• Provide presales and postsales support by understanding client requirements and ensuring tailored solutions.
• Establish and nurture relationships withClevel executives and PH government agencies focusing on client retention and upselling.
• Collaborate with the team to complete administrative tasks and client projects effectively.

Skills & Qualifications

• Proven experience (5 years) inSales Account Management or Solution Sellingwithin CX or technologyrelated domains.
• Expertise in sellingCX solutions such as Zendesk Salesforce AI/Chatbot platforms or similar tools.
• Strong relationships with PH government agencies CIOs CTOs or Customer Service Department Heads.
• Excellent oral and written communication interpersonal organizational and attentiontodetail skills.
• Passionate about forming great relationships with experience engaging and negotiating withClevel executives.
• Ability to work in a fastpaced environment with a focus on learning and adaptability.

Why Youll Love Working with Centric IT Group

• Join a hypergrowth market dealing with key technologies that power industries.
• Attractive remuneration package including base salary and commission.
• A coaching culture that nurtures high performers with clear development and career paths.
• Opportunities to grow in regional markets and contribute to scaling operations.

Explore the opportunity to work with cuttingedge CX technologies and a team thats making a difference in industries. Apply now and become a part of Blink Digitals mission to redefine customer experiences!

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