drjobs Customer Success Manager -10504

Customer Success Manager -10504

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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description


We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Please note that only resumes submitted in English will be considered for review. Fully remote role.

Position: Customer Success Manager
Working Hours: Flexible work hours (typical 95 block) with 7day availability for urgent matters
Salary: $/mo base bonuses(cap at $3000)


About the company:
We help people with zero business background or tech experience create & upload faceless YouTube videos that make money

Duties and Responsibilities:
  • Managing 300400 accounts responding to messages and conducting 68 daily calls
  • Tasks include onboarding channel reviews financial discussions and team training
  • Upselling highticket mastermind program and setting calls for closers
  • KPIs and daily nonnegotiables to be met; fulltime commitment required
  • Provides support YouTube automation students

Requirements:
  • At least 2 years of experience
  • YouTube knowledge helpful but not essential
  • Fulltime commitment potential for growth and bonuses

  • Must be personable good communicators techsavvy

  • Hungry individuals willing to work hard

  • Coachable and adaptable to startup environment

  • Strong English skills professional appearance



Threestage interview process from the client: group culture fit 1on1 experience deepdive and final details

Employment Type

Full Time

Company Industry

About Company

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