Client Account Manager
Client Account Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provide excellent and personalized service during all client interactions.
- Convert leads into sales through phone calls and WhatsApp communication.
- Nurture and maintain strong relationships with clients to ensure service satisfaction and identify sales opportunities.
- Work independently to manage daily sales tasks while contributing to the teams overall targets.
- Achieve daily KPI focused on connected calls talktime and add new opportunity into the sales pipeline.
- Extend new product rollout to clients & highlighting key features.
- Liaise with product teams to report system problems and suggest fixes.
Qualifications :
- Minimum of 1 year in sales specifically in selling services or intangible products by call and WhatsApp.
- Prefer a Diploma or higher in any field of study.
- Strong problemsolving abilities adaptable with excellent customer service and time management skills.
- Selfmotivated resultsdriven and adept at managing changes.
- Good & confident to speak in Mandarin & English with clients.
- Able to manage the full sales cycle including discovery followups pitching solutions and sending quotations.
- Basic knowledge in using Gen AI like (CoPilot Gemini or ChatGPT).
Additional Information :
- Casual attire (Jeans Tshirt Sneakers)
- Hot desk environment (Shared space)
- Nearby LRT (KLCC) MRT (Conlay & Bukit Bintang) & Monorail (Raja Chulan)
- Statutory deductions
- Commission
- Annual leave
- Dental allowance
- Optical allowance
- Panel clinic
- Hospitalization insurance
- Life insurance
- Attendance bonus
- Learning incentive
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
