Customer Lifecycle Manager - Dutch Flemish - Malaga
Customer Lifecycle Manager - Dutch Flemish - Malaga
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1 Vacancy
Job Description
Position: Customer Lifecycle Manager
Location: Mlaga Spain
Employment type: Fulltime
DUTIES AND RESPONSIBILITIES:
- Be the first and main contact point for Cloud technology customers small and medium businesses
- Leverage social digital video chat phone and demonstration environments to effectively reach sell to and manage customers
- Contact 200 leads and create 30 opportunities per month; maintain high daily activity minimum 6090 activities/day
- Determine customers needs and identify opportunities deliver a strong first impression and set the foundation for longterm customer relationships by delivering a worldclass customer engagement experience
- Quarterback sales from lead to purchase leading the sales strategy maximizing upsell and crosssell opportunities by collaborating with Solution Specialists and Partner Connection Managers
- Turn prospects and qualified leads into opportunities and revenue pipeline by applying relevant criteria e.g. BANT (budget authority need and timeline)
- Forecast sales pipeline and usage of the products and solutions in scope
- Collect feedback from customers and articulate it back to the business: Voice of customer.
REQUIREMENTS:
- Intermediate or fluent English (verbal and written) fluent or native Dutch/Flemish and French (verbal and written)
- 2 years of sales experience with a proven track record of success is required
- Minimum 1 year of IT industry experience required and general knowledge of the IT industry
- High school diploma required; a BA/4year degree would be an advantage
- Familiarity with modern sales techniques and tools including experience from retail sales corporate internships or entrepreneurial programs
- Experience working with or selling Azure Office 365 Dynamics 365 or similar solutions would be an advantage
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage
- Ability to work independently drives own personal performance takes ownership of training and skill enhancement seeks continuous quality improvement
- Strong interpersonal skills excellent oral written and verbal business communication skills. Ability to successfully communicate with contacts via the phone (cold calling and established relationship) email video and presentations
- Achievement and successdriven personality motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong crossbusiness collaboration
- Solid time management skills
- Experience using Microsoft Office Suite applications Windows OS and Client Relationship Management (CRM) system(s) such as Dynamics 365 Salesforce etc
- Passion for cloud technologies and changing the world.
BENEFITS:
- Attractive remuneration with capped sales bonuses
- Working with a big name in the Cloud industry and gaining specialization in it
- Medical insurance
- Work from Monday to Friday from 9 AM 6 PM
- Relocation cost reimbursement for candidates from abroad
- Sponsored meals
- International team
- Stimulating environment
- Many opportunities for growth within the company.
Employment Type
Full Time
