Meetings Events Manager Local Nationality
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
As the Meetings and Events Manager you will be responsible for overseeing all aspects of event planning coordination and execution for meetings conferences banquets and other special events held at the hotel. You will lead a dedicated team manage client relationships and collaborate with various hotel departments to ensure seamless highquality events that meet our clients expectations. This role also involves driving revenue growth through strategic event management and maximizing the hotels meeting and event space potential.
Key Responsibilities:
1. Event Planning & Coordination:
Lead the planning coordination and execution of all meetings events conferences banquets and special events ensuring each event is tailored to the clients needs.
Prepare detailed event proposals including cost estimates room setups catering requirements and technical equipment needs.
Create and maintain event timelines ensuring all milestones are met leading up to the event day.
2. Team Leadership & Management:
Supervise and mentor the meetings and events team ensuring they are welltrained and provide exceptional service.
Foster a positive collaborative working environment within the events team and across departments.
Ensure that all team members are equipped to deliver high standards of service from event setup to postevent followup.
3. Client Relationship Management:
Serve as the primary point of contact for clients understanding their needs and providing bespoke event solutions.
Maintain strong relationships with clients to ensure repeat business and high customer satisfaction.
Attend client meetings walkthroughs and preevent briefings to understand and fulfill their requirements.
Handle client complaints or issues effectively and professionally to maintain positive relationships.
4. OnSite Event Supervision:
Oversee the setup execution and breakdown of events ensuring all logistical details are carried out as planned.
Manage event operations on the day of the event including staff coordination guest services and troubleshooting any lastminute issues.
Ensure that all technical and AV requirements are met and coordinated with the technical team.
5. Revenue Generation & Budget Management:
Ensuring profitability while maintaining high service quality and client satisfaction.
Upsell additional services such as catering AV equipment decorations and accommodation packages.
Work with the sales team to identify opportunities for increasing event revenue and maximizing the use of meeting and event spaces.
Monitor costs and ensure adherence to budget delivering costeffective solutions for clients.
6. Collaboration with Hotel Departments:
Work closely with departments such as catering housekeeping front office and operations to ensure smooth event execution.
Ensure that all departmental teams are informed of event details and timelines.
Collaborate with the sales and marketing team to drive leads and promote the hotels meeting and event facilities.
7. Reporting & Administrative Duties:
Prepare and present detailed event reports and postevent analysis to senior management.
Ensure all event contracts invoices and paperwork are processed accurately and on time.
Maintain comprehensive records of client interactions event plans and feedback for future reference.
Qualifications :
Experience: Minimum 35 years of experience in event management with at least 2 years in a managerial role within the hospitality industry.
Skills:
Excellent organizational skills with attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Exceptional communication negotiation and interpersonal skills.
Proven ability to handle highprofile clients and largescale events.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
