Resource Manager

The Role

Key Responsibilities    

We are seeking a proactive and highly organised Resource Manager to provide strategic and operational support to optimise resource allocation within the firm. This role is critical to ensuring we deliver exceptional client service while maintaining a sustainable workload for our team members.
Acting as a trusted advisor to the Practice Area Leads (PAL) General Manager Head of HR and other partners the Resource Manager will ensure that manpower planning and resource management align with the firms business objectives. The role involves managing work allocation for approximately 90 feeearners across multiple practice areas while exploring innovative resourcing solutions such as Global Delivery Centres legal technology and process improvements.

Key Responsibilities:
Strategic Advisory & Leadership:
    Act as trusted advisor to Partners and the General Manager providing strategic advice on manpower planning and resourcing to align with business growth and profitability goals.
    Develop and implement resource management strategies forecasting future capacity needs and addressing potential gaps.

Resource Allocation and Optimization
    Optimise work allocation to ensure efficient deployment of lawyers balancing profitability client delivery and development goals.
    Incorporate individual preferences and development goals when assigning workloads to senior associates and junior staff.
    Identify and implement solutions to manage over or undercapacity situations effectively.
    Develop and implement strategies to ensure effective allocation of resources across projects departments and teams.
    Monitor capacity and utilization rates to identify underused or overburdened resources and take corrective action to balance workloads.
    Collaborate with Practice heads and general manager to align resource planning with business priorities.
DataDriven Decision Making
    Use resource management tools and analytics to track utilization metrics forecast capacity and identify trends. 
    Provide regular reports and actionable insights to firm leadership on resource utilization efficiency improvements and potential bottlenecks. 
    Ensure accurate tracking of billable and nonbillable hours to optimize firmwide profitability.
Process Improvement and Collaboration
    Lead initiatives to streamline resource management processes including scheduling workload balancing and capacity planning.
    Foster crossdepartmental collaboration to improve communication and transparency in resource planning.
    Implement best practices and tools to improve team productivity and increase utilization across the firm.
    Work with the Global Business Support teams to ensure consistent accurate resource data and timely management reporting.
    Facilitate mobility and agility with the Practice Areas and across the global network where appropriate. 
    Act as a liaison between global offices to leverage shared resources and expertise.

Alternative Resourcing Solutions:
    Evaluate and integrate alternative delivery models including Global Delivery Centres and other flexible staffing solutions to meet client and business demands.
    Identify opportunities to leverage legal technology and automation tools to streamline workflows and reduce manual processes.
    Collaborate with relevant teams to implement process improvements that enhance efficiency and service quality.

WellBeing & Performance Feedback:
    Promote an inclusive and supportive environment by ensuring fair and equitable work distribution.
    Act as a point of contact for associates and partners regarding workload concerns and provide solutions to maintain balance.
    Relay performance feedback obtained during allocation processes to the Head of HR to support lawyer development.
    Incorporate wellbeing considerations such as workload balance holidays and nonchargeable activities into resource planning.
 

Qualifications :

Skills & Experience:
    Ideally graduate calibre with experience in resource management career development or training ideally within a professional services or legal environment.

Key Skills:
    Proven ability to manage resources and influence decisionmaking at senior levels.
    Strong problemsolving conflict resolution and decisionmaking skills demonstrating sound judgment under pressure.
    Excellent interpersonal and communication skills confident in delivering difficult messages with tact.
    Advanced analytical skills to interpret and present complex data as actionable insights.
    Strong IT proficiency including Excel resource management tools and automation software.
Attributes:
    Commercially minded with excellent operational business acumen.
    Collaborative and teamoriented with the ability to build and maintain strong relationships at all levels.
    Highly organised detailoriented and proactive with a track record of implementing new initiatives.
    Flexible and resilient able to adapt to changing priorities and deadlines.

Additional Information :

Equal opportunities statement

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here

Remote Work :

No

Employment Type :

Fulltime