Sales Manager - Surabaya Sales Office
Sales Manager - Surabaya Sales Office
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Purpose
This position is responsible for the management of Sales & Distribution Department activities including its planning and execution in line with the annual hotel strategy and business plan with the main target to achieve/exceed the target.
Primary Responsibilities
Sales Management
- Responsible to handle sales management and activities in Bali area Indonesia.
- Achieve daily targeted number of sales calls with effectiveness
- Develop business leads update for the Hotel on timely basis
- Prepare monthly list of accounts to penetrate for the following month
- Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
- Prepare monthly action plan to maximize the production of main market segment
- Perform monthly review account profile on room nights production with their average rate and catering business productions
- Monitor competitors rate strategy account penetration and marketing activities to maintain a competitive edge
- Fully responsible of accounts under his/her management; including business production updating profile and contracting or renewing contracts
- Update management on VIP arrivals meet and greet accordingly
- Upsell crosssell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
- Conduct negotiations to achieve the best profit and rates for the Hotel
- Attend hotel clients and local community business events to network and maintain high visibility
- Update Director of Sales & Distribution on market trends and business leads
Team Management
- Interview select and recruit direct reports when necessary
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
Other Responsibilities
- Attend all briefings meetings and training as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
Main Complexity/Critical Issues in The Job
- Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests
- Provides aftersales service and in particular to ensure all guests complaints are efficiently addressed
Qualifications :
Knowledge and Experience
- Diploma in Tourism / Hospitality Management
- Minimum of 2 years of experience in a similar capacity with proven track records
- Excellent reading writing and oral proficiency in English language
- Proficient in Microsoft Office application especially MS Outlook Excel Word & PowerPoint
Competencies
- Strong leadership interpersonal and training skills
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work well in stressful & highpressure situations
- A team player & builder
- A motivator & selfstarter
- Wellpresented and professionally groomed at all times
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- Information Systems
- Instrument
- Access
- Agriculture
- Corporate Risk Management
- Cement
