Specialist People Solutions
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Job Description
Resolve HR tickets from employees managers and the P&C team to answer all tier 1 HR questions and Workday inquiries.
Research and resolve new scenarios independently seeking out solutions and engaging with the appropriate stakeholders to resolve new scenarios
Troubleshoot Workday tasks produce required documents and support employees in all general HR inquiries.
Act as an HRIS/Workday SME
Guide the work of more junior team members (Associates)
Lead the creation and documentation of new processes
Qualifications :
Attention to detailed process oriented organized good communication skills
3 5 years of experience in a human resources operations role customer facing
Experience using any HRIS systems (Workday Oracle SAP etc)
Experience using any Ticketing system (Jira etc)
High level of English spoken and written
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
