Reporting to the Chief Engineer responsibilities and essential job functions include but are not limited to the following:
- Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures
- Perform daytoday routine and preventative maintenance within the hotel rooms and public areas
- Respond promptly and efficiently to any maintenance calls that arise by either the guest or other departments
- Respond courteously to guest requests promptly and resolve matters to the guests satisfaction
- Able to prioritize the maintenance issues e.g. to attend the breakdown of plant and machinery on priority
- Perform maintenance activities in the guest rooms and public areas including electrical equipment plumbing and Air conditioning
- Program TVs and perform general housekeeping and engineeringrelated inventory duties
- Test troubleshoot and perform basic repair on all types of equipment
- To monitor fire Alarm / Life Safety System systems as necessary to be fully informed of the system operation and to handle emergencies involving the systems
- Understand and operate electrical plumbing refrigeration and water systems
- Communicate with different departments and to provide them with information and assistance
- Check for new maintenance requests e.g. OOO Out of Service and OOO Out of Order from the PMS (Property Management System) and update remarks once the task is completed
- Able to use your wits and technical abilities to solve problems and make repairs effectively and efficiently
- Able to maintain a daily logbook of work done during the shift
- Able to delegate duties to the Engineering supervisors Ken fixit and other technicians
- Able to take charge of a shift of eight to nine working hours (Morning Afternoon Night or Break Shift)
- Able to complete the daily checklist before handing over the shift
- Able to look after the smooth functioning of all machinery and equipment
- Able give proper handover to the next shift and take regular briefing of the shift staff
- Enter all guest complaints and back of the house complaints as soon as they are received at the engineering control desk log book
- Execute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standard
- Inform Assistant Manager Engineer of recurring complaints so that general shift staff can rectify the problems on the permanent basis
- Responsible to take decisions when the Engineering Chief and Assistant Manager are not available
- Maintain all tools equipment and working areas in good condition
- Maintain the engineering working area and control desk in a good condition always
- Maintain maintenance inventory and requisition parts and supplies as needed
- Train and instruct other members of the staff through sharing of knowledge and skills
- Attend all firefighting classes and to obtain a thorough knowledge of firefighting appliances
- Perform any other job assigned by the management as and when required
Qualifications :
- A passion for delivering great customer service
- Excellent guest relations and communication skills required
- Ability to read and understand test equipment measuring devices and safety manuals
- Ability to work without close supervision and within established time frames
- Demonstrable electrical experience and current working knowledge of general maintenance and engineering work
- Experience in general trades such as light plumbing minor electrical painting & drywall general repairs required
- A high school diploma with technical or vocational schooling
- Basic computer skills and MS product suites previous experience in working with maintenance software PMS Property management systems etc. added advantage
- 2 5 Years as a Maintenance Mechanic or Ken Fixit in a hospitality environment
- Additional working experience in preventive maintenance minor electrical plumbing HVAC etc.
Remote Work :
No
Employment Type :
Fulltime