Portuguese-Speaking Customer Support Representative
Portuguese-Speaking Customer Support Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Provide excellent customer service to Portuguesespeaking clients via phone email and live chat.
- Address customer inquiries complaints and technical issues in a timely and professional manner.
- Troubleshoot product and service issues offering clear solutions.
- Work collaboratively with other departments to resolve customer concerns effectively.
- Maintain uptodate knowledge of company products and services.
- Achieve individual and team performance targets.
- Fluency in Portuguese (both written and spoken) is essential.
- Good command of English both written and spoken (B2 level or higher).
- Proven experience in customer support or a similar role is a plus.
- Excellent communication problemsolving and interpersonal skills.
- Ability to work independently and as part of a team in a hybrid environment.
- Strong attention to detail and organizational skills.
- Competitive salary with additional benefits.
- Hybrid work model offering flexibility.
- Opportunities for career growth and development.
- Supportive and dynamic work environment.
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Employment Type
Full Time
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
