Italian-Speaking Contact Centre Agent
Italian-Speaking Contact Centre Agent
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: ItalianSpeaking Contact Centre Agent
- Respond to customer queries via phone email and chat in Italian.
- Deliver excellent customer service by addressing and resolving inquiries effectively.
- Maintain detailed records of customer interactions in the company s CRM system.
- Collaborate with internal teams to resolve technical or procedural issues.
- Stay updated on company products services and policies to provide accurate information.
- Fluency in Italian (written and spoken) is essential.
- Proficiency in English for internal communication is an advantage.
- Prior experience in customer service or contact center roles is preferred but not mandatory.
- Strong problemsolving skills and the ability to remain calm under pressure.
- Excellent interpersonal and communication skills.
- Competitive salary with performancebased incentives.
- Comprehensive training to support your professional growth.
- A supportive and inclusive team environment.
- Opportunities for career advancement within the organization.
- Relocation assistance (if applicable).
crm,chat,communication,customer,italian,communication skills,fluency in italian,proficiency in english,skills,problem-solving skills,agents,customer service
Employment Type
Full Time
Company Industry
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
