drjobs French-Speaking Customer Support Representative

French-Speaking Customer Support Representative

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1 Vacancy
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Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: FrenchSpeaking Customer Support Representative
Location: Lisbon Portugal (Onsite)
Job Type: Fulltime Rotational Shifts


Role Overview:
We are looking for a Frenchspeaking Customer Support Representative who will be responsible for assisting customers with their inquiries resolving issues and ensuring a positive customer experience. The role requires flexibility as it includes working on a rotational shift basis.



Key Responsibilities
  • Respond to customer inquiries through phone email and live chat.
  • Provide clear accurate and timely solutions to customer issues.
  • Maintain knowledge of products and services to offer optimal assistance.
  • Work collaboratively with team members and other departments to ensure a seamless customer experience.
  • Document and update customer records with relevant information.



Requirements
  • Fluent in French (both written and spoken) and proficient in English.
  • Previous experience in customer support or a similar role is an advantage.
  • Strong problemsolving skills and ability to work well under pressure.
  • Willingness to work rotational shifts including weekends and holidays.
  • Legal eligibility to work in Portugal.



What We Offer
  • Competitive salary with performancebased incentives.
  • Paid training and ongoing support for professional development.
  • Opportunity to work in a multicultural environment.
  • Access to company events teambuilding activities and other perks.

customer support,customer experience,fluent in french,customer,proficient in english,ability to work under pressure,access,strong problem-solving skills,customer support experience,french

Employment Type

Full Time

Company Industry

Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

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