drjobs German-speaking Customer Support Representative

German-speaking Customer Support Representative

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

India

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Germanspeaking Customer Support Representative
Location: Athens Greece
Employment Type: Fulltime Onsite


We are seeking a motivated Germanspeaking Customer Support Representative to join our team in Athens Greece. In this role you will assist Germanspeaking customers by providing excellent support via phone email and chat. You will resolve issues answer inquiries and ensure a positive customer experience.


Key Responsibilities:
  • Respond to customer queries via phone email and chat in German.
  • Offer troubleshooting support and solutions to resolve customer issues.
  • Provide timely accurate and friendly assistance.
  • Escalate complex issues to relevant departments when necessary.
  • Maintain a strong understanding of company products and services.
  • Log all customer interactions in the CRM system.
  • Work collaboratively with your team to meet customer service goals.


Requirements:
  • Fluent in German (written and spoken) with good communication skills in English (B2 level or higher).
  • Previous experience in customer support or a related role is a plus.
  • Strong problemsolving abilities and attention to detail.
  • Ability to work efficiently in a fastpaced environment.
  • Excellent communication and interpersonal skills.
  • Eligible to live and work in Greece (valid work permit required).


What We Offer:
  • Competitive base salary with performance bonuses.
  • Training to support your professional growth.
  • Health insurance and other company benefits.
  • Opportunity to work in a diverse international environment.
  • Office located in the heart of Athens with easy access to public transport.


How to Apply:
If you re passionate about customer service and are ready to make a difference we d love to hear from you!

customer support,troubleshooting,chat,fluent in german,email,problem-solving,customer service,communication,communication skills,interpersonal skills,resolve,customer,german

Employment Type

Full Time

Company Industry

Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.