Dutch-speaking Customer Support Representative
Dutch-speaking Customer Support Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Dutchspeaking Customer Support Representative
Key Responsibilities:
- Handle incoming customer requests via phone email and chat in Dutch.
- Provide accurate and efficient responses to customer queries ensuring firsttime resolution.
- Troubleshoot and resolve customer issues related to products and services.
- Maintain a positive empathetic and professional attitude toward customers at all times.
- Collaborate with the internal team to ensure seamless service delivery.
- Document customer interactions and maintain uptodate records in the system.
- Follow company procedures and adhere to servicelevel agreements (SLAs).
Requirements:
- Fluency in Dutch (C2 level) and English (B2 level or higher).
- Previous experience in customer support or a similar role is preferred.
- Strong communication and problemsolving skills.
- Ability to work both independently and in a team environment.
- Proficiency in using customer service software and CRM tools is a plus.
- Ability to work in Bucharest Romania.
What We Offer:
- Competitive base salary.
- Opportunity to work in a dynamic and international environment.
- Comprehensive training and ongoing support to ensure your success.
- Health insurance and other benefits.
- Career growth opportunities within the company.
english,crm,crm tools,customer,communication,c2,customer support,problem-solving,dutch
Employment Type
Full Time
Company Industry
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
