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Telecaller

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1 Vacancy
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Job Location drjobs

Navi Mumbai - India

Monthly Salary drjobs

INR INR 350000 - 550000

Vacancy

1 Vacancy

Job Description

EduFund is seeking a dedicated and experienced Telecaller to join our dynamic team. As a Telecaller you will be responsible for reaching out to potential clients understanding their needs and providing them with information about EduFund s products and services. You will play a critical role in growing our customer base and maintaining positive relationships with prospective clients.
Key Responsibilities:
  • Contact potential or existing clients to inform them about EduFund s products or services.
  • Answer questions about the companys offerings and resolve any client concerns.
  • Maintain a detailed record of calls and customer information.
  • Follow up on leads and ensure customer satisfaction.
  • Handle grievances if required.
  • Achieve daily and monthly call targets and contribute to overall team performance.
  • Collaborate with the sales and marketing team to refine sales pitches and campaigns.

Qualifications and Skills:
  • NISM VA certification is mandatory
  • Minimum 1 year of experience in telecalling sales or customer service.
  • Strong communication and interpersonal skills.
  • Ability to handle rejection and remain positive and persistent.
  • Basic knowledge of CRM software and telecalling tools.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in English Hindi and regional languages is a plus.
What you can expect in return:
  • Health insurance
  • Statutory benefits like PF & Gratuity
  • Remote work options
  • Professional development opportunities
  • Collaborative and inclusive work culture

Who we are
EduFund is an earlystage platform that helps Indian parents plan for their childs higher education in advance. Our product allows families to invest for education take education loans and receive competitive scholarships! We were founded in 2020 by Eela Dubey (NYU 13 ) and Arindam Sengupta (Princeton 12 ).

EduFund team is filled with chai lovers problem solvers ridiculous jokes and immeasurable passion towards our work. Our founding team has had the privilege of working at companies like Reliance Goldman Sachs CRISIL GradRight LeverageEdu HDFC and many others.
We have raised over $5M in funding from notable investors such as MassMutual Ventures Kunal Shah and DSP Investment Managers.
We are headquartered in Ahmedabad with teams in Mumbai and Pune.

Website
  • Here s a taste of what it is like to work at EduFund:

mf,regional languages,crm software,crm,customer,english,telecalling tools,customer service,interpersonal skills,communication,telecalling,hindi,sales

Employment Type

Full Time

Company Industry

About Company

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