Telecaller
Telecaller
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
- Making calls : make outbound calls to potential customers to promote products or services. They also handle incoming calls from customers.
- Explaining products : explain the features benefits and pricing of products or services to customers.
- Persuading customers : persuade customers to make purchases or schedule appointments.
- Handling customer inquiries : address customer inquiries or complaints.
- Maintaining records : maintain accurate records of customer interactions in a database.
- Finding sales opportunities : find new sales opportunities.
- Routing opportunities : route opportunities to the relevant department.
- Retaining customers : retain customers.
- Maintaining service quality : maintain service quality.
- Meeting sales targets : meet and exceed sales targets.
- Staying updated :stay updated with market trends.
- Identifying customer needs : identify customer needs.
- Addressing grievances :address clients grievances and suggestions on time.
- Attending team meetings : attend regular team meetings to clarify progress and performancerelated expectations
Requirements
Should have excellent Verbal and Written communication skills good interpersonal skills and the ability to handle pressure. They should also have good listening skills and customer handling skills.
Should have excellent Verbal and Written communication skills, good interpersonal skills, and the ability to handle pressure. They should also have good listening skills and customer handling skills.
Employment Type
Full Time
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