Sales Telecaller Howrah Work From Office
Sales Telecaller Howrah Work From Office
Posted on :
20-12-2024
Employer Active
1 Vacancy
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Job Description
Overview
The Sales Telecaller plays a pivotal role in driving the revenue of the organization through effective communication and engagement with potential clients. Operating from our Howrah office this role is integral in establishing and maintaining relationships with leads to convert inquiries into sales. The Sales Telecaller serves as the first point of contact for prospective customers necessitating a strong ability to convey the value of the products or services offered. The successful candidate will be responsible for understanding customer needs and delivering thoughtful solutions tailored to meet those needs. The job not only requires a proactive approach to sales but also a keen understanding of market trends and customer preferences. By offering personalized support and followup the Sales Telecaller ensures a high level of customer satisfaction which ultimately contributes to repeat business and brand loyalty. This position is critical for building a dynamic sales pipeline fostering customer relationships and achieving sales targets in a competitive marketplace.
Key Responsibilities
- Initiate outbound calls to generate sales and leads.
- Engage potential customers in meaningful conversations to assess their needs.
- Provide detailed information about products and services to prospects.
- Maintain an organized log of customer interactions and sales activities in the CRM.
- Develop persuasive sales scripts to effectively communicate with leads.
- Follow up on warm leads and past inquiries to convert prospects into clients.
- Handle customer queries and provide timely solutions.
- Tailor sales pitches to meet the individual needs of customers.
- Achieve personal and team sales targets and objectives.
- Monitor and report on sales performance metrics to management.
- Participate in training sessions to improve sales techniques.
- Collaborate with the marketing team to align sales strategies.
- Conduct market research to identify potential clients and opportunities.
- Build and maintain relationships with clients to encourage return business.
- Continuously update knowledge of the industry and competitors.
sales,team collaboration,market research,communication,problem solving,persuasion,customer relationship management,problem-solving,time management,customer engagement,active listening
Employment Type
Full Time
Key Skills
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