General Manager Operations Commercial
General Manager Operations Commercial
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5years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Develop and implement operational policies processes and standards to ensure efficiency and effectiveness across all stores and channels.
- Oversee inventory management logistics and supply chain operations to minimize costs and maximize product availability.
- Ensure compliance with safety legal and regulatory requirements.
- Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions.
- Define and execute commercial strategies to achieve revenue and profitability targets.
- Drive product mix optimization pricing strategies and promotional campaigns in collaboration with marketing and sales teams.
- Build and maintain relationships with key suppliers distributors and partners to enhance the company s competitive positioning.
- Identify and capitalize on new business opportunities market trends and customer insights.
- Lead mentor and develop crossfunctional teams to ensure alignment with business goals.
- Foster a highperformance culture focused on accountability innovation and customer satisfaction.
- Conduct regular performance evaluations and provide actionable feedback to improve team performance.
- Champion a customerfirst philosophy ensuring exceptional service delivery at every touchpoint.
- Implement initiatives to enhance instore and online customer experiences.
- Monitor customer feedback and resolve escalated issues promptly.
- Prepare and manage budgets forecasts and financial reports.
- Optimize operational costs while maintaining service quality and customer satisfaction.
- Analyze financial performance and implement strategies to improve profitability
Requirements
- Bachelor s degree in Business Administration Retail Management or a related field (MBA preferred).
- 1015 years of progressive experience in retail management with a focus on operations and commercial leadership.
- Proven track record of achieving revenue and profitability targets in a retail environment.
- Strong analytical and problemsolving skills with the ability to make datadriven decisions.
- Excellent leadership and team management abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in retail management systems and tools.
Employment Type
Full Time
