French-Speaking Client Service Manager On-Site
French-Speaking Client Service Manager On-Site
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Job Description
Location: Madrid Spain (Onsite Hybrid after 6 months)
Position: FrenchSpeaking Client Service Manager
Languages Required: Fluent French Good Level of English
Schedule: Monday to Friday
Contract Type: Permanent
Are you an experienced client service professional fluent in French Join our dynamic team in Madrid as a Client Service Manager where youll lead customer relationships drive satisfaction and develop impactful solutions for our clients. Enjoy a hybrid work option after 6 months of onsite collaboration.
What Youll Do:
- Lead and manage client accounts ensuring a high level of customer satisfaction.
- Act as the main point of contact for Frenchspeaking clients addressing their needs and concerns effectively.
- Collaborate with internal teams to develop and implement clientfocused strategies.
- Oversee service delivery to ensure adherence to quality standards and deadlines.
- Prepare and deliver performance reports and insights to clients.
- Support and mentor the customer service team to achieve their targets.
What Were Looking For:
- Fluency in French (spoken and written) and a good level of English.
- Proven experience in client service management or a similar role.
- Strong leadership communication and interpersonal skills.
- Ability to handle multiple accounts and priorities in a fastpaced environment.
- Problemsolving mindset with a focus on delivering results.
What We Offer:
- Permanent contract with a competitive salary and benefits package.
- Worklife balance with Monday to Friday shifts.
- Comprehensive training and onboarding program.
- Opportunities for career growth in a supportive multicultural environment.
- A hybrid work model available after 6 months of successful onsite performance.
How to Apply:
If youre ready to take on a leadership role and make a difference in client service send your CV in english.
Join our team and lead the way in creating exceptional client experiences!
Employment Type
Full Time
