Team Leader - EU RD
Team Leader - EU RD
Posted on :
13-12-2024
Employer Active
1 Vacancy
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Job Description
- Responsible in ensuring the quality performance monitoring reporting and analysis of respective Operations department.
- Participation in quality improvement plans such as Quality Walk Quality Focus Meetings Root Cause Analysis activities and Operational Excellence programs when required.
- Work with the quality team on first time right and cycle time reporting alongside with
- Operations team to identify focus areas.
- Ensure appropriate communication and escalation of issues to relevant senior stakeholders.
- Providing expert advice to BAU team on difficult queries ensure sufficient workaround or testing is done before escalating to Enablement team.
- Manage close links with Enablement and Ops leaders to ensure quality and delivery standards are met / exceeded alongside with high levels of customer satisfaction on product content.
- Maintain an understanding and working knowledge of systems functions and capabilities within item coding.
- Identify innovations and trends within assigned categories and ensure NielsenIQ coding rules and data/category structures stays current with changes to the industry.
Qualifications :
- Bachelors Degree in related fields
- Required Language(s) : English
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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