What we want:
We are looking for a Client Servicing Specialist with 06 months of experience and who is ready to support end clients to resolve complaints received via email and tickets promptly.
Who we are:
Vertoz (NSEI: VERTOZ) an AIpowered MadTech and CloudTech Platform offering Digital Advertising Marketing and Monetization (MadTech) & Digital Identity and Cloud Infrastructure (CloudTech) caters to Businesses Digital Marketers Advertising Agencies Digital Publishers Cloud Providers and Technology companies. For more details please visit our website here.
About ConnectReseller:
ConnectReseller is an ICANN Accredited Domain Name Registrar dedicated to providing topnotch domain registration and management services to businesses worldwide. With a focus on exceptional customer service and cuttingedge technology we empower our clients to establish a strong online presence.
What you will do:
Handle and resolve complaints received via email and tickets promptly.
Maintain detailed reports and records of complaints using MS Office including Excel.
Capable of managing tasks effectively while prioritizing workload efficiently.
Requirements
Any Graduate.
Excellent communication skills both written and verbal with strong problemsolving abilities.
Proficiency in MS Office tools and particularly Excel is required.
Benefits
No dress codes
Flexible working hours
5 days working
24 Annual Leaves
International Presence
Celebrations
Team outings
Any Graduate. Excellent communication skills, both written and verbal, with strong problem-solving abilities. Proficiency in MS Office tools, particularly Excel, is required.
Education
Any graduation