Head of Retail
Head of Retail
Posted on :
05-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
Strategic Business Planning:
Develop and implement strategic plans to achieve sales targets increase profitability and ensure the longterm success of the retail business.
Define retail strategies priorities and business planning processes aligned with company objectives.
Franchise Relations:
Act as a liaison between the company and franchisees to ensure that franchisees receive the necessary support and resources.
Implement and monitor compliance with franchise agreements and standards.
Facilitate communication and maintain strong relationships with franchise owners.
Act as a liaison between the company and franchisees to ensure that franchisees receive the necessary support and resources.
Implement and monitor compliance with franchise agreements and standards.
Facilitate communication and maintain strong relationships with franchise owners.
Financial Management:
Develop and implement annual business budgets and manage expenses to ensure profitability without compromising on quality or service standards.
Analyze financial reports to ensure the store operates within budgetary constraints and achieves financial targets.
Operational Management:
Implement and maintain retail operational policies and procedures to incorporate a sales plan cost control and people management.
Oversee daytoday operations of the retail store including inventory management merchandising customer service and store maintenance.
Manage operations in close coordination with Area Managers diligently monitoring store Key Performance Indicators.
Oversee the visual merchandising of the retail space to enhance the customer experience.
Sales and Marketing:
Create and execute sales and marketing strategies to drive traffic to the store increase sales and enhance the brands visibility and reputation.
Monitor sales performance against targets and take proactive measures to address any deviations.
Review sales data to identify trends opportunities and areas for improvement.
Vendor Management:
Effectively negotiate commercial terms with Licensors finalize agreements and implement costsaving measures to maximize profitability.
Manage inventory levels effectively to minimize stock shortages and overages while implementing inventory control measures to reduce shrinkage and improve accuracy.
People Management:
Supervise retail staff to ensure they have the necessary skills and knowledge to provide excellent customer service and achieve sales targets.
Collaborate with other departments such as marketing finance and operations to optimize overall business performance.
Customer Relationship Management:
Analyze market trends customer behaviour and competitor activities to identify opportunities for growth.
Identify current and future requirements by establishing rapport with potential and actual customers or other people in a position to understand service requirements creating a customer focused culture.
Analyze market trends customer behaviour and competitor activities to identify opportunities for growth.
Identify current and future requirements by establishing rapport with potential and actual customers or other people in a position to understand service requirements creating a customer focused culture.
Compliance and Regulatory Management:
Ensure the stores comply with all relevant laws and regulations including those related to safety and employment.
Employment Type
Full Time
Key Skills
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