Job Title: Business Analyst Salesforce (W2)
Position Type: Contract
Location: Woburn Massachusetts
Remote Work: None
Primary Skills:
- Business Analysis
- Salesforce
Job Description
Responsibilities:
- Drive awareness of requirements across business units and identify substandard systems processes through evaluation of realtime data
- Serve as thought leader for technical business processes developing systems prototypes that promote increased efficiency and productivity on multiple levels
- Create and implement precise management plans for every project with attention to transparent communication at all levels
- Perform evaluate and communicate thorough quality assurance at every stage of systems development
- Determine and develop user requirements for systems in production to ensure maximum usability
- Partner with stakeholders across business units (ex: Commercial Lending Finance Operations Security and Compliance) to develop analyses and documentation in a collaborative way communicating effectively and efficiently with production managerial and executive teams
- Evaluate analyze and communicate systems requirements on a continuing basis and maintain systems processes including the delivery of monthly status reports to all appropriate parties
- Author and update internal and external documentation and formally initiate and deliver requirements and documentation
- Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
- Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations
Qualifications:
- Bachelors degree
- Five or more years of experience in analytics and systems development
- Excellent experience with Salesforce and/or nCino
- Proven analytical abilities
- Experience in generating process documentation and reports
- Excellent communication skills with an ability to translate data into actionable insights
- Excellent working knowledge of relevant Microsoft applications
- Proven ability to manage projects and user testing
- High proficiency in technical writing